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Account Executive, Consultant Resume

Troy, MI

SUMMARY:

Experienced Project Coordinator with a demonstrated history of working in the insurance industry. Strong program and project management professional skilled in Operations Management, Risk Management, Customer Service, Strategic Planning, and Business Development.

SKILLS:

  • MS (Microsoft) Office 2013 (Word, Excel, PowerPoint, Outlook)
  • Problem solver
  • Situational Analysis
  • Transparent communications
  • Architect of Accomplishment
  • Human Relations
  • Practical corporate management
  • WebEx for product demo and implementations
  • Mentor
  • Motivator
  • Leadership Team Leader
  • Peer Trainer
  • Salesforce

EXPERIENCE:

Confidential, Troy, MI

Account Executive, Consultant

Responsibilities:

  • Documentation of systems, policy, claims, billing and financial reporting.
  • Create daily, month end and yearend financial balancing validation routines.
  • Full system sales demonstrations and subsequent implementations of the systems sold.
  • Business development lead for additional functionality to added and updated within the product.

Confidential, Alpharetta, GA / Jacksonville, FL

Director Premium Billing Systems

Responsibilities:

  • Product Director of a Property and Casualty Billing system.
  • Business Analyst, sales, marketing, demonstration, documentation, implementation, training, QA, support.
  • Managed small IT group that developed the product.
  • Increased by100% sales within 2 years after sale to Confidential
  • Revamped our methods to help Confidential sales people to look like one cohesive company
  • Created training classes and materials for Confidential salespeople
  • Identified as a thought leader and subject matter expert in the P&C billing collections and commissions systems by Confidential
  • Increased by 100% revenue with in next two years

Confidential, Manchester, NH

President, CEO Co - Owner

Responsibilities:

  • Created a cohesive team of an employee-owned company, in corporate Confidential provide Health and other HR benefits.
  • Create marketing materials attend trade shows make contacts and cold call for sales.
  • Elected President by employee vote
  • Developed new marketing and sales plans for newly formed company. Sales totaling $1 million in revenue first year
  • Arranged for 100% company paid benefits (Healthcare and 401K retirement plan)
  • Negotiated the stock sale of Confidential to Confidential
  • Arranged for Oracle and VB training for DOS based employees
  • Motivated Talented, but staid employees to upgrade their knowledge base to the enterprise world.

Director of Operations

Confidential, Bedford, NH

Responsibilities:

  • Demonstrated and sold full personal line P&C system across multiple development platforms
  • Implemented systems on time and on budget with multiple customers simultaneously
  • Managed multiple development teams during specification gathering through go live

Confidential, Burlington, MA

Billing and Collections Manager

Responsibilities:

  • Trained staff on multiple systems for customer service
  • Licensed agent in 20+ states
  • Began functionality design of Billing system that I have been a part of for 20 plus years

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