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Communication Manager/account Executive Resume

Dallas, TX

SKILLS/SOFTWARE:

MS Office: Word, PowerPoint, Excel, Publisher, Outlook, Access, Photo Manager

Web: SharePoint, Sitefinity CMS, Drupal CMS, Google Sites, Social Media (Twitter, Facebook, LinkedIn, etc.)

HR /Training: MS e - learning, Skillsoft, ej4 learning systems, Enwisen (Infor)

PR Software: Vocus, BurrelsLuce, CisionPoint, Meltwater News

Design: Photoshop, Illustrator, InDesign

WORK EXPERIENCE:

Confidential, Dallas, TX

Communication Manager/Account Executive

Responsibilities:

  • Began new outsourced consulting model with clients in various industries - CPG, healthcare, telecommunications, aerospace, retail, insurance and more
  • Main internal point of contact for employee communications for company of 2,000 employees operating in 90 countries
  • Create benefits campaigns to communicate plan changes to employees
  • Build communication strategies for clients to help employees understand healthcare reform
  • Work with clients to improve overall employee communication plan, crisis plan or specific project initiatives
  • Created, designed and built intranet for telecommunications client to connect offices worldwide.
  • Continue to manage content daily
  • Redesigned external website and intranet for healthcare client, wrote all copy
  • Continued, as consultant, to assist in restructuring and media communications for Confidential

Confidential, Dallas, TX

Communications and Organizational Effectiveness Analyst

Responsibilities:

  • Worked cross-functionally to effectively execute top-down communications to over 19,000 employees within the Confidential organization
  • Participated in all company crisis communications, including Hostess’s Chapter 11 bankruptcy filing and liquidation
  • Composed internal and external communications for non-union and union represented employees
  • Managed company intranet, viewed by approximately 5,000 employees daily (SharePoint)
  • Executive announcements, organizational announcements, marketing campaigns, human-interest stories, policy information
  • Main stakeholder in the year long project
  • Wrote all content for site
  • Managed content internally (Sitefinity); Updated frequently during Hostess’s liquidation
  • Editor of Hostess’s quarterly company newsletter In the Mix - mailed to all 19,000 employees
  • Wrote all content; managed design vendors
  • Assisted in managing Hostess’s 3 brand Facebook pages and Twitter accounts
  • Assisted legal in writing company’s first social media policy
  • Designed recruiting booth and brochure for national career fairs
  • Created training materials for new DSD management system - directly affecting 1,900 people
  • Participated weekly in Bread/Snack Cake Quality Assurance testing and scoring

Confidential, Dallas, TX

Corporate Intern

Responsibilities:

  • Worked on national corporate client accounts in various fields

Confidential, Dallas, TX

Marketing Intern

Responsibilities:

  • Pitched national product search contest to national and local press, resulting in coverage
  • Staffed the Total Home & Gift Market, with more than 50,000 attendees
  • Wrote and published press releases and media alerts

Confidential, Dallas, TX

Student Brand Manager

Responsibilities:

  • Conducted event planning for Confidential and Dallas/Ft. Worth region
  • Participated in annual corporate training conventions
  • Learned infrastructure of Red Bull marketing
  • Worked with national Red Bull executives
  • Consulted with over 30 regional schools
  • Organized monthly planning meetings for five area universities

Confidential, Dallas, TX

Financial Committee Intern

Responsibilities:

  • Worked closely on the Confidential - Palin 2008 presidential campaign
  • Planned and hosted Confidential fundraising events in Dallas, TX
  • Participated in strategic planning meetings for state and national political campaigns

Confidential, St. Paul, MN

Republican National Convention Marketing Intern

Responsibilities:

  • Assisted Confidential Republican National Convention marketing director
  • Staffed media check-in and helped execute Confidential interviews

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