Communication Manager/account Executive Resume
Dallas, TX
SKILLS/SOFTWARE:
MS Office: Word, PowerPoint, Excel, Publisher, Outlook, Access, Photo Manager
Web: SharePoint, Sitefinity CMS, Drupal CMS, Google Sites, Social Media (Twitter, Facebook, LinkedIn, etc.)
HR /Training: MS e - learning, Skillsoft, ej4 learning systems, Enwisen (Infor)
PR Software: Vocus, BurrelsLuce, CisionPoint, Meltwater News
Design: Photoshop, Illustrator, InDesign
WORK EXPERIENCE:
Confidential, Dallas, TX
Communication Manager/Account Executive
Responsibilities:
- Began new outsourced consulting model with clients in various industries - CPG, healthcare, telecommunications, aerospace, retail, insurance and more
- Main internal point of contact for employee communications for company of 2,000 employees operating in 90 countries
- Create benefits campaigns to communicate plan changes to employees
- Build communication strategies for clients to help employees understand healthcare reform
- Work with clients to improve overall employee communication plan, crisis plan or specific project initiatives
- Created, designed and built intranet for telecommunications client to connect offices worldwide.
- Continue to manage content daily
- Redesigned external website and intranet for healthcare client, wrote all copy
- Continued, as consultant, to assist in restructuring and media communications for Confidential
Confidential, Dallas, TX
Communications and Organizational Effectiveness Analyst
Responsibilities:
- Worked cross-functionally to effectively execute top-down communications to over 19,000 employees within the Confidential organization
- Participated in all company crisis communications, including Hostess’s Chapter 11 bankruptcy filing and liquidation
- Composed internal and external communications for non-union and union represented employees
- Managed company intranet, viewed by approximately 5,000 employees daily (SharePoint)
- Executive announcements, organizational announcements, marketing campaigns, human-interest stories, policy information
- Main stakeholder in the year long project
- Wrote all content for site
- Managed content internally (Sitefinity); Updated frequently during Hostess’s liquidation
- Editor of Hostess’s quarterly company newsletter In the Mix - mailed to all 19,000 employees
- Wrote all content; managed design vendors
- Assisted in managing Hostess’s 3 brand Facebook pages and Twitter accounts
- Assisted legal in writing company’s first social media policy
- Designed recruiting booth and brochure for national career fairs
- Created training materials for new DSD management system - directly affecting 1,900 people
- Participated weekly in Bread/Snack Cake Quality Assurance testing and scoring
Confidential, Dallas, TX
Corporate Intern
Responsibilities:
- Worked on national corporate client accounts in various fields
Confidential, Dallas, TX
Marketing Intern
Responsibilities:
- Pitched national product search contest to national and local press, resulting in coverage
- Staffed the Total Home & Gift Market, with more than 50,000 attendees
- Wrote and published press releases and media alerts
Confidential, Dallas, TX
Student Brand Manager
Responsibilities:
- Conducted event planning for Confidential and Dallas/Ft. Worth region
- Participated in annual corporate training conventions
- Learned infrastructure of Red Bull marketing
- Worked with national Red Bull executives
- Consulted with over 30 regional schools
- Organized monthly planning meetings for five area universities
Confidential, Dallas, TX
Financial Committee Intern
Responsibilities:
- Worked closely on the Confidential - Palin 2008 presidential campaign
- Planned and hosted Confidential fundraising events in Dallas, TX
- Participated in strategic planning meetings for state and national political campaigns
Confidential, St. Paul, MN
Republican National Convention Marketing Intern
Responsibilities:
- Assisted Confidential Republican National Convention marketing director
- Staffed media check-in and helped execute Confidential interviews
