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It Applications Analyst Resume

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New York, NY

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SUMMARY:

Experienced EMR systems analyst with a demonstrated history of working in healthcare and a desire to use this knowledge in an industry that is continuously changing & growing.

PROFESSIONAL SKILLS:

Record Management System, Technical Troubleshooting, Data Analytics, Electronic Medical Records, Computer proficient in Windows & Mac OS, Microsoft Office Suite, WordPress, Meaningful Use, ROI (Release of Information), HIPAA Compliance, & PHI (Protected Health Information)

WORK EXPERIENCE:

IT Applications Analyst

Confidential, New York, NY

Responsibilities:

  • Grant employees access to the EMR system (Medisked Coordinate) & patient portal
  • Deliver technical & analytical support to employees experiencing issues while using the EMR applications
  • Cultivate all member information within the EMR system
  • Streamline the way the Operations Team sends notifications to outside providers
  • Collaborate with the EMR system vendor to resolve any issues in a timely manner
  • Create & maintain training materials for employees pertaining to the EMR applications & other IT advice
  • Provide reports to the Care Management Directors containing PHI in correlation to the member's they take cares of
  • Manage all electronic devices given to employees (Laptops, iPhones, & iPads)
  • Lead monthly EMR system training sessions for employees regarding any EMR application updates & inquiries

Clinical Support Analyst

Confidential, Marlton, NJ

Responsibilities:

  • Provide high - level clinical support & problem resolutions to clients
  • Identify & resolve technical issues in a clear & courteous manner with a variety of diagnostic tools
  • Organize & accurately enter data in regards to our batch reconciliation reports for billing purposes
  • Analyze system's interfaces to make sure there are no malfunctions periodically throughout the day
  • Maintain & update spreadsheets in regards to any system errors
  • Utilize ticketing systems to manage & process issues
  • Grant access & privileges to clients while making sure they meet all security requirements

Correspondence Representative

Confidential, New Brunswick NJ

Responsibilities:

  • Interim Medical Record Review Coordinator
  • Perform qualitative analysis of records to ensure accuracy, internal consistency, & correlation of recorded data
  • Operate multiple ERP (Enterprise Resource Planning) software systems to manage patient records
  • Given managerial responsibilities for one of the two offices
  • Member of the Medical Record Committee; who review, approve, or deny any inquiries pertaining to the overall functionality of a record.
  • Contribute to the implementation of new a EMR system in department
  • Network with departmental physicians about any record deficiencies & our corrective action plan that correlates with them

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