Support Manager Resume

PROFESSIONAL EXPERIENCE:

Support Manager

Confidential

Responsibilities:

Supervisor of maintenance over 6 associates
In charge of accessing daily routines and projects conducive to cleaning a super retail store chain
Assigns tasks to employees, orders inventory, OSHA certified, Clean Team Trained on stripping tile, vinyl and concrete floors to scrubbing using diamond pads
Write evaluations and councils all maintenance staff associates as deemed
Answers to direct management staff above a grade 6 Support Manager
Chemical MFDS, Fire Safety Certified, Egor and Forklift operator
Zamboni floor scrubber and swing arm
Also manages as support cashier.

Wire Harness Technician

Confidential

Responsibilities:

Pristine wire harnessing of Cat 6 cabling in a staged environment
Professional BICSI cable dressing and copper terminations
Temporary assignment
Ortronics cable management racks installer.

Laboratory Technician

Confidential

Responsibilities:

Optical Lab Technician Worked part time in the optical vision care technical field, training with surface and cutting of plastic lens manufacturing for public and business client
Excelled to producing upwards of 26 pairs of glasses without mistakes
Maryland law required no certification
Experienced with Optronics, Generator, Ultra - Violet, Lenzometer, Pits, Manual Tinting, Reports

Sr. Network Technician

Confidential

Responsibilities:

W-2 employee for telecom environment at State Farm Insurance
Travels the state of North Carolina conducting surveys for Confidential phone implantation in all agent facilities utilizing analog lines, T1 PRI, and wireless
Provides all required documents and images for engineering and management to certify
Acts as the direct support for cabling, configuring IP devices and troubleshooting circuits for repair and integrity to be restored
Performs network tests and works professionally with all levels of back office departments to build a high performance means of communicating efficiently in a secure environment.
HDMI Custom Installations Residential & Commercial

Meter Installer

Confidential

Responsibilities:

Trained and certified on Rockwell 275, 415, American 250, 630, Sprayge / Actaris Gas meter reading devices
Proficient using hand held computer interfacing unit and modem. AMI 212, S75 commercial and residential connects and disconnects for Washington, DC metro areas.

Intelligent Transportation Systems Technician

Confidential

Responsibilities:

Perform duties in specialized units such as Communications or Traffic Operations in order to maintain the unit's transportation related electronic devices and equipment
Understands and troubleshoots microprocessors
Examples of duties in the Communications Unit include, but are not limited to, installation, maintenance and programming of devices and equipment such as digital microwaves, base stations, portable radios, automatic traffic recorders, closed circuit cameras, wireless transmitters and receivers, two-way mobile communication systems, and weather monitoring devices. Examples of duties in the Traffic Operations Unit include, but are not limited to, dynamic message and electronic signs, weigh stations, speed detection sensors, pavement imbedded sensors, paging and public address systems, noxious gas analyzers, telemetry/fiber optic signal systems and other electrical or electronic components / DC Distribution Systems / Low voltage Power Supplies
Successfully programmed and wired video distributions and computer processor units as well as microprocessors for facility remote control of closed circuit system
I have displayed the ability to operate genies, box lift trucks and mobile bucket vehicles to service electronic components as far as seventy feet ascended
Excellent at wiring transformer, relays and dimmer switches for overhead bridge traffic signals
Worked closely with contractors and inspectors for the renewal of the Maryland State Chesapeake Confidential renovation project

Sr. Network Technician

Confidential

Responsibilities:

Allied Communications Corporation Coordinated Chart cameras and DMS/VMS signs using ITS devices and control software to maintain Confidential Highway security. Supported the team through 8 phases and ten years of changing technology ranging from the design and implementation of GDC ATMS, Coastcom T-1 multiplexers to the most recent CSU/DSU IP multicasting
Assisted state personnel in the channeling of 250 T-1s using microwave radio and Cisco technology.

Network Technician

Confidential, Hanover, Maryland

Responsibilities:

Fiber Optics Fusion Splicing/Designed and built control circuits for FMS servers in conjunction with camera control for Confidential units/MDTA/MSA/MAA.

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