Store Manager Resume
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Catonsville, MD
SUMMARY:
- Confident business professional with proven abilities in the day - to-day OperationalAdministrative, and Financial Management of businesses across various industries.
- Results driven leader with over 15 years of experience successfully guiding and energizing a diverse group of teams from different business verticals.
- Versatile and articulate negotiator with exceptional interpersonal communication abilities.
- Financial/Business Management
- Responsible for the maintaining Corporate mandates for Operational Profit which included, manpower, monthly expense reconciliations, transportation cost and maintenance, and planning for future business objectives.
- Utilization of various web and enterprise data applications to ensure overall success of the business.
- Experience with A/R, A/P, G/L, Billing, reconciliation and general financial controls.
- Operations Management/Project Management
- Senior Leader of a unit of 18. Coordinated manpower to build office furniture and supplies, scheduling of deliveries, shipping and receiving, employee scheduling, transportation maintenance and customer service responsibilities which not only included the end-user but all internal sales team members.
- Senior Manager for paint manufacturing plant. Shift duties included working with Quality Control, paint makers, and all packaging line personnel to make sure we delivered on all shift objectives.
- Team Leader for installation and sanding crews for flooring company. Scheduled jobs and service calls, trained new employees, scheduled employees and was responsible for the maintenance and up keep on all equipment and vehicles.
SIGNATURE STRENGTHS:
- Project Management
- Team Building
- Leadership
- Strategic planning
- Facilities Management
- Microsoft office 365 with Power BI
- Strong Communication Skills
SPECIAL SKILLS:
- HTML and CSS
- Microsoft 365
- ASP.NET
- Power BI
- Azure
- SEO/SEM
- Google Analytics
- Python
- Postgres Database
- SQL
- Adobe Photoshop
- Adobe Illustrator
PROFESSIONAL EXPERIENCE:
Confidential, Catonsville, MD
Store Manager
Responsibilities:
- Responsible for the day to day operations for 1 of 31 store.
- Duties include, weekly work scheduling, project management, business development, developing financial goals, and providing a seamless customer experience.
Confidential, Lanham, MD
Design Consultant
Responsibilities:
- Designed customer Confidential systems for consumers and organization using computer aided design software.
- Duties included business development, customer care, project management, and product development.
Confidential, Ellicott City, MD
Wood Flooring Consultant
Responsibilities:
- Sales of Products and Services to both commercial and residential customer base.
- Worked directly with the customer to provide design and styling support; customizing each experience for each client by using demonstrated skills and years of expertise in the field - utilizing the “customer centered approach to the sale experience”.
Confidential, Randallstown, MD
Founder
Responsibilities:
- Designed, implemented and managed entire sales and service departments.
- Sales Leader, specializing in hardwood flooring products and services to both commercial and residential customers.
- Responsible for the training and development of the install and sanding teams, company objectives, accounting, purchasing, marketing and promotion, and customer experience.
Confidential, Beltsville, MD
3rd Shift Plant Manager
Responsibilities:
- Managed paint manufacturing and packaging lines.
- Created weekly/monthly reports on productivity and department activities and issues for Sr. Management team; consistently meeting or exceeding production quotas.
- Worked closely with Quality Control to assure that the products met all quality standards.
Confidential, Jessup, MD
Sr. Fabricator
Responsibilities:
- Created one off “custom products” as needed for customers.
- Stocked and shipped Confidential raw materials to customers.
- Used shop tools and equipment to produce customer specific doors and frames.
Confidential, Gaithersburg, MD
Operations Manager
Responsibilities:
- Management of Furniture division/Government contracts.
- Key team member in the design of entire warehouse space.
- Managed coordination of both builders and installers.
- Worked closely with Sales team to ensure on-time delivery and customer satisfaction.
- Managed shipping and receiving, delivery fleet and all warehouse personnel.
- Scheduled furniture deliveries
