It Specialist Resume
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Middletown, OH
PROFESSIONAL EXPERIENCE:
IT Specialist
Confidential, Middletown, OH
Responsibilities:
- Used HTML coding for web site design and maintenance through NetSuite and Joomla.
- Worked with 3rd party vendors to get IT projects completed.
- Computer and printer maintenance.
- Help implement new systems such as Joomla, the Keir Study Scheduler, Windows 10 and Office 2016.
- Created marketing emails and customer surveys within Constant Contact to boost our sales.
- Customer support and employee support for all of our systems.
Class Moderator
Confidential, Middletown, OH
Responsibilities:
- Monitored our online classes and fixed audio and visual issues.
- Helped students enter classes and fixed any issues involving students.
- Set up classes through Adobe Connect or Confidential .
Manufacturing Information Technologist
Confidential, Confidential Springdale, OH
Responsibilities:
- User support for 60 users.
- Support included issues with Microsoft Office Suite, Windows XP, and Windows 7, LAN/WAN connections and server 2013.
- Plant floor automation including SQL server, terminal server, and application server.
Manufacturing Information Technologist
Confidential, Springdale, OH
Responsibilities:
- Maintaining computer infrastructure and network for 55 users.
- Set up and training of the Manufacturing Website through Content Manager.
- Creation and maintenance of the disaster recovery and business continuity plans.
- Project manager of the Infra helpdesk solution tool.
- Head of the Cultural Council.
- I was asked to assist with the Confidential program.
Information System Technologist
Confidential, Winchester, KY
Responsibilities:
- Used my degree to enter the work force as an entry lever Manger in the IT/IS field.
- Learned business functions within Confidential Manufacturing.
- Assisted the Confidential with supporting user with computer, printer and plant floor issues.
- Conducted safety inspections as part of the Confidential initiative.
IT Support
Confidential, Hebron, KY
Responsibilities:
- Worked in a team atmosphere to solve IT issues concerning field reps from several different companies.
- Received phone calls and troubleshooted IT issues from teachers within the Pennsylvania school system.
