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It Specialist Resume

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Middletown, OH

PROFESSIONAL EXPERIENCE:

IT Specialist

Confidential, Middletown, OH

Responsibilities:

  • Used HTML coding for web site design and maintenance through NetSuite and Joomla.
  • Worked with 3rd party vendors to get IT projects completed.
  • Computer and printer maintenance.
  • Help implement new systems such as Joomla, the Keir Study Scheduler, Windows 10 and Office 2016.
  • Created marketing emails and customer surveys within Constant Contact to boost our sales.
  • Customer support and employee support for all of our systems.

Class Moderator

Confidential, Middletown, OH

Responsibilities:

  • Monitored our online classes and fixed audio and visual issues.
  • Helped students enter classes and fixed any issues involving students.
  • Set up classes through Adobe Connect or Confidential .

Manufacturing Information Technologist

Confidential, Confidential Springdale, OH

Responsibilities:

  • User support for 60 users.
  • Support included issues with Microsoft Office Suite, Windows XP, and Windows 7, LAN/WAN connections and server 2013.
  • Plant floor automation including SQL server, terminal server, and application server.

Manufacturing Information Technologist

Confidential, Springdale, OH

Responsibilities:

  • Maintaining computer infrastructure and network for 55 users.
  • Set up and training of the Manufacturing Website through Content Manager.
  • Creation and maintenance of the disaster recovery and business continuity plans.
  • Project manager of the Infra helpdesk solution tool.
  • Head of the Cultural Council.
  • I was asked to assist with the Confidential program.

Information System Technologist

Confidential, Winchester, KY

Responsibilities:

  • Used my degree to enter the work force as an entry lever Manger in the IT/IS field.
  • Learned business functions within Confidential Manufacturing.
  • Assisted the Confidential with supporting user with computer, printer and plant floor issues.
  • Conducted safety inspections as part of the Confidential initiative.

IT Support

Confidential, Hebron, KY

Responsibilities:

  • Worked in a team atmosphere to solve IT issues concerning field reps from several different companies.
  • Received phone calls and troubleshooted IT issues from teachers within the Pennsylvania school system.

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