SUMMARY:

• Management: 12+ years of leading and managing operations, projects, portfolios, and programs for military, non - profit, corporate, government healthcare, and education.
• Leadership: 12+ years. Leading, coaching and developing small teams of 8 up to large teams of 100+ personnel. Most teams are matrixed, international, cross-functional, and have conflicting duties to balance outside of the projects.
• Business and financial analysis; Analysis of the rate of return on investments, prioritizing efforts, streamlining process, gathering requirements and updating procedures.
• 14+ years of IT experience in infrastructure, software development, business strategy coaching and large integrations.
• Communication; Adept at delivering relevant information and actionable knowledge to the correct level at all echelons in the organization.
• Agile, spiral, iterative and waterfall project management.
• Able to adapt and apply the correct tool for the project while providing collaboration and training for the organization.

IT TOOLS AND TECHNOLOGY:

• SWOT
• PESTLE
• Balanced Scorecard
• Gap Analysis
• Visions and Mission Planning
• ROI / IRR
• Targeting
• Establishing and Analyzing Metrics
• Strategic Planning
• Risk Management
• Leadership Coaching
• Organizational Change Management
• Operational Finance
• Vendor Management
• Operational Management
• Capacity Management
• Microsoft Project
• Clarity
• MS Office / Excel
• ServiceNow
• Remedy
• CRM
• ERP
• Sitecore

CAREER PROGRESSION:

Confidential

PRINCIPAL OWNER

Responsibilities:

• Initiated, chartered and planned a project to save $350M annually for compliance with CMS federal regulations affecting Medicare, Medicaid and other social funding organizations.
• Implemented custom Agile and iterative solutions across 4 development teams. Designed and led the change initiative while coaching and training 30 staff.
• Project Portfolio Management for design and introduction of a new approach to clinical knowledge management as a means for transferring and standardizing intellectual property across the organization.
• 2 Identity management projects aligned to implement 3 new technologies and implement best practices for internal and online security based on Confidential standards.
• Project management and Scrum Master for 3 clinical projects ($1 - $3M per project) and 10+ smaller sub-projects involving matrixed, cross-functional, international teams across 20+ stakeholder groups and affecting millions of product customers.
• IT Infrastructure projects affecting 1,200 employees, partners, and external customers.
• Recovered timeline by 8 months, reduced costs by 75%, and streamlined efforts with 2 other projects.
• 15 years of increasing responsibility and progressive leadership and management positions.
• Team leadership and management of 4-10 personnel on small, technical teams to 100 person large, cross-functional teams. Involves programs, projects, training events, operational management, professional development, counseling, and coaching.
• Fire Support Officer at the brigade (3500+ person org) and battalion (400 person org) level.
• Plan, coordinate, strategize, advise and execute missions across the organization.
• Integrate planning with 9 other departments and 5 subordinate units.
• Create, de-conflict, prioritize and collaborate with Army, Air Force, other branches and foreign national entities.
• Personnel, technical, and operational management at battalion level (400 person org).
• Held primary role in personnel support analyzing workforce capacity, competencies, training levels, monitored and directed professional development and reporting. Simultaneously led the technology shop as an added duty, assisted with intelligence, operational logistics and operational strategy.
• Roles responsible for 15+ small projects (<$300,000) and events per year involving all personnel.
• Collaborative effort leading 5 major projects ($2M) involving the entire organization.
• Technical and operational leadership at a battery level.
• Led and executed projects and operations for technical and non-technical teams of 8 to 50.
• Planned, trained, led and executed 6+ projects and operations (some up to 30 days) to prepare the team for Afghanistan deployment.

Confidential, Hiawatha, IA

TECHNICAL Project Manager

Responsibilities:

• Led portfolio and project work in an international, matrix environment to support 5 business segments.
• Implemented Scrum, Agile with the development team and program managers as product owners.
• Supported and managed projects and operational support for Michelin, John Deere, and Whirlpool.
• Created a supportive PMO to standardize project management work.
• Recruited pivotal staff across the organization to support new initiatives.
• Designed and lead the creation of a companywide change control board.

Confidential, Iowa City, IA

ANALYST, IT ENGINEERING

Responsibilities:

• Led an IT team of up to 15 members (internal and contracted) in supporting the 1,500 person organization.
• Reduced average ticket count in queue from 800+ to under 75.
• Project Management or Key Leadership of 4 large, enterprise infrastructure projects including Windows 7, Lotus Notes, Microsoft Office, and enterprise IT hardware update.
• Assisted in the integration of this team into the windows server team to increase quality of service.

Confidential, Coralville, IA

SITE LEAD

Responsibilities:

• Provided Project Management of 20+ small to medium projects ranging from $20,000 to $500,000.
• Recruited, trained and managed 4 other team members.