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Specialist Resume

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MI

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SKILLS:

Microsoft Office Suite, SAP, Pages, Numbers, & Keynote, Adobe Creative Suite, iOS, MacOS High Sierra, IBM SPSS, Microsoft Outlook, Mac & Windows troubleshooting, PastPerfect, Jamf, Cisco Meraki

EXPERIENCE:

Specialist

Confidential, MI

Responsibilities:

  • Uncover customer hardware and software needs, then recommend effective solutions.
  • Assist customers in Confidential, iCloud, and Time Machine setup and troubleshooting.
  • Communicate directly with mobile phone carrier liaisons to solve service problems.
  • Maintain deep knowledge of constantly changing technology landscape across a wide array of tech companies.

Business Expert

Confidential, MI

Responsibilities:

  • Maintain database of established business accounts, assisting businesses in all of their technology needs.
  • Conduct one - on-one business briefings with owners to determine the complete solution for the business.
  • Work closely with corporate level solutions engineers to stay relevant with cutting edge business technology including Mobile Device Management and volume software deployment.
  • Train new employees on the numerous business solutions offered by Confidential .

Membership Assistant

Confidential, MI

Responsibilities:

  • Establish and maintain relationship with current and potential members.
  • Ensure website is up to date by conducting weekly audit of member organizations.
  • Update and maintain membership database using PastPerfect software.

Legislative Internship

Confidential, Confidential, MI

Responsibilities:

  • Served in the Confidential capitol office for a district consisting of 86,000 constituents residing in Huron and Tuscola Counties.
  • Assembled more than 20 case files based on constituent needs covering areas.
  • Synthesized correspondence between Confidential of Environmental Quality and Senator Confidential Green regarding water contamination issues.

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