IT Specialist Resume Salisbury, NC - Hire IT People

SUMMARY:

Highly organized, performance - focused, and dynamic professional, with wide-ranging experience in information technology and marketing management, encompassing system, databases, and network administration
Demonstrate expertise in developing, integrating, and maintaining various tools and systems infrastructures in alignment with the company requirements.
Possess leadership aptitudes in spearheading high-performing teams and driving continuous improvement and productivity.
Possess business acumen to effectively analyze market segments and product potential to accelerate business growth.
Display strong problem-solving capability to develop and implement updated technology-based solutions.
Leverage excellent communications skills in building relationships with diverse individuals.

AREAS OF EXPERTISE:

Business Analysis
Website Design
Project Management
Technical Support
Strategic Planning and Implementation
Cross-functional Leadership and Collaboration

TECHNICAL ACUMEN:

Microsoft Applications: Word, Excel, PowerPoint, and Microsoft SQL

Adobe Creative Suite: Photoshop, Fireworks, Illustrator, Premier Pro, Audition, and Encore

Content Management Systems: Kentico, Confidential, and Joomla

Web Applications: HyperText Markup Language (HTML) and CSS

Applications: Confidential -based Phone Systems, RingCentral

Computer Set-up and Network Server Configuration: SonicWall, Switch, Network Wiring, and Configuration

Web-based Management Systems: Bolt, PeopleNet, Confidential, and NoviSign

PROFESSIONAL EXPERIENCE:

Confidential, Salisbury, NC

IT Specialist

Responsibilities:

Oversee all aspects of the location networks, encompassing initial setup, upgrades, vendor modifications, and network cabling. Provide local and remote support when issues arise.
Assume key role in monitoring and maintaining the company’s existing VoIP phone system.
Played an integral role in the transition from the old Confidential based system to the current system.
Take full charge of managing the company’s website and intranet site and in creating a Confidential responsive layout to modify the corporate site design.
Offer assistance to the company by administering print and digital media for the company’s corporate image and driver recruitment program as well as providing graphic and video support materials.
Played an integral role in developing a parts and maintenance system through Confidential Content Management system, utilized by the company to maintain its fleet of more than 280 trucks and over 290 trailers; manage 5,000+ parts; has processed over 40,000 repair orders and 19,000 purchase orders; by using web-based forms, data grids and SQL server reporting; provide documentation through flowcharts, written instructions and forum posts.
Lead in design and development of an internal proprietary dispatch system used to manage the daily load schedule for 450+ drivers. Internal system is integrated with Confidential ’s Trailer Optimization Tool and is designed to import the raw load data into the system and deciphers it into useful information the dispatcher can use to dispatch drivers. The system also communicates with 3 rd party vendor that handles all billing and payroll tasks. The system allows the dispatch team to focus on the task of dispatching the drivers and trucks and not the interpretation of the customers ever changing data.
Proficient in Microsoft SQL Server in the creation, manipulation and reporting of information that has been collected through web based systems.
Work closely with Operations to ensure current IT systems are incorporated as specified and evaluate current situational needs and provide solutions to increase efficiency.
Installation and maintenance of PeopleNet, an electronic logging equipment, and Confidential, a video monitoring system in all truck units.
Also work as a liaison between the third party vendors and upper management.
Administered Windows-based computer systems; along with the purchasing, installation, and maintenance both onsite and remotely of all computers, copiers, scanners, and any other electronic equipment.

Confidential, Salisbury, NC

Interactive and Video Manager

Responsibilities:

Rendered keen oversight to more than 1200 websites, servers, interactive development, events and video production.
Spearheaded event production involving content development and event coordination for non-profit, state, and other local organizations.
Conceptualized, developed, and administered local and national tradeshow displays for clients.
Project management and customer support to a clients ranging from a local retailer to national accounts.

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It Specialist Resume

Salisbury, NC

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