Technician Resume Largo, MD - Hire IT People

KEY SKILLS:

TECHNOLOGY PROFICIENCY:

Software: Microsoft Office, Open Office, Mc - Afee, Confidential

Hardware: PCs, Laptops, Printers, Multi-function machines, Peripheral Devices, Projectors

Networking: LAN, WAN, TCP/IP, DNS, DHCP

Platforms: Windows 2000 Server, Windows Vista, Windows 7, Ubuntu, Mac OS X

Browsers: Internet Explorer, Firefox, Google Chrome

WORK EXPERIENCE:

Confidential, Largo, MD

Technician

Responsibilities:

As member of three man team under Div. Of Information Technology.
With escort provided by housing police to multiple location throughout dc.
We were task with checking connective of internet for the public Confidential Program.
The provided device being smartphone were used to verify access to website log - on.

Confidential, Reston, VA

Technician/Help Desk

Responsibilities:

Assisted network engineers in the deployment of Windows 7 systems throughout multiple locations.
Performed installations and configured new hardware and software at multiple sites.
Ran Quality Assurance batch file to verify user data and Office 2010 settings.
Verified installation of network printers, scanners and other peripheral devices.

Confidential, Largo, MD

Technician

Responsibilities:

Verified hardware failures and replaced hardware when necessary.
Installed and tested printers, replaced asset tag numbers and other identifying information.
Opened/closed call tickets, compiled a list of asset tracking numbers to verify shipment to suppliers.
Efficiently managed issues with customers at all levels of the company.

Confidential

PC Consultant

Responsibilities:

Provided general assistance to network offices and home peer to peer computers networks, hardware & software repair services.
Removed viruses and malware with McAfee Avert Stinger, Confidential and other related tools.
Configured network wired printers, wireless printers, routers and other peripheral devices.
Mentored new PC technicians by providing guidance on troubleshooting, end-user technical support, and hardware and software issues.