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Technician Resume

Largo, MD


  • Hardware Configurations
  • Software Installs
  • 802.11x configurations
  • Technical Troubleshooting
  • LAN Connectivity
  • Platform Configuration


Software: Microsoft Office, Open Office, Mc - Afee, Confidential

Hardware: PCs, Laptops, Printers, Multi-function machines, Peripheral Devices, Projectors

Networking: LAN, WAN, TCP/IP, DNS, DHCP

Platforms: Windows 2000 Server, Windows Vista, Windows 7, Ubuntu, Mac OS X

Browsers: Internet Explorer, Firefox, Google Chrome


Confidential, Largo, MD



  • As member of three man team under Div. Of Information Technology.
  • With escort provided by housing police to multiple location throughout dc.
  • We were task with checking connective of internet for the public Confidential Program.
  • The provided device being smartphone were used to verify access to website log - on.

Confidential, Reston, VA

Technician/Help Desk


  • Assisted network engineers in the deployment of Windows 7 systems throughout multiple locations.
  • Performed installations and configured new hardware and software at multiple sites.
  • Ran Quality Assurance batch file to verify user data and Office 2010 settings.
  • Verified installation of network printers, scanners and other peripheral devices.

Confidential, Largo, MD



  • Verified hardware failures and replaced hardware when necessary.
  • Installed and tested printers, replaced asset tag numbers and other identifying information.
  • Opened/closed call tickets, compiled a list of asset tracking numbers to verify shipment to suppliers.
  • Efficiently managed issues with customers at all levels of the company.


PC Consultant


  • Provided general assistance to network offices and home peer to peer computers networks, hardware & software repair services.
  • Removed viruses and malware with McAfee Avert Stinger, Confidential and other related tools.
  • Configured network wired printers, wireless printers, routers and other peripheral devices.
  • Mentored new PC technicians by providing guidance on troubleshooting, end-user technical support, and hardware and software issues.

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