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Security Engineer Resume

Washington, DC


Cyber security professional that is excited to protect the security posture of enterprises. I have seven years’ combined experience in help desk support and Cyber security. I speak English, Spanish and Portuguese.


  • Log Analysis Incident Response Investigate Cyber Threats
  • Consulting Help Desk Training End Users


Confidential, Washington, DC

Security Engineer


  • Produced a Confidential Security Information Event Management (SIEM) Improvement Plan to mature our Confidential SIEM to an optimal level.
  • Results provided real time network traffic and event log monitoring in order to receive accurate security alerts and investigate potential threats within our event logs.
  • Investigated Confidential SIEM security alerts/offense to determine if they are noise (false positives) or a security incident.
  • Consulted the government client with beneficial solutions to improve their Tenable/Nessus vulnerability scanner which ultimate results provided scans times to run 80% better.
  • Administration duties included upgrading Confidential versions, improving functionality of Tenable/Nessus, and collaborating with the Continuous Diagnostics Mitigation (CDM) team.

Confidential, Germanton, Maryland

Desk Side Support


  • Collaborated with the Cyber Security Operations Center ( Confidential ) team to assist with completing sensitive security incident tickets by collecting hard drives for forensic purposes and escalading tickets to the cyber team if needed.
  • Part of a team that completed Windows 7 migration at the Confidential facility which had over 10,000 computers.
  • Independently worked through escalated IT support issues to solve customers’ technical issues domestically, overseas by phone and desk side at the Germantown facility.

Confidential, Germantown, MD

Help Desk Support Specialist


  • Provided Call Center IT support to all Confidential associates. Troubleshooted each customer issue over the phone and remotely if needed.
  • Addressed which team the ticket need to be properly escalated to
  • Volunteered to work nighttime shifts when the 24/7 roll out was introduced
  • Supported and troubleshooting Microsoft Office Applications
  • Supported Wireless Devices Blackberry, and Cell phones

Confidential, Silver Spring, MD

PC Technician - Tier I Help Desk


  • Assisted with law firm migration of Windows XP to Windows 7
  • Deployed and configured over 1,000 new computers at two new Confidential .
  • Configured all offices with new computers and printers

Confidential, Silver Spring, MD

Sales & Tier I Help Desk


  • Used technical phone troubleshoot client issues using remote desktop service
  • Installed new work stations and made sure they were working with all software that the user needed
  • Treated all high, medium, and low-level risks and vulnerabilities in an intrusion detection report to reflect non-threating status

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