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Messaging Architect Resume

Kansas City, MO

SUMMARY:

Experienced Senior Systems Engineer with expertise in PeopleSoft Administration. An analytical problem solving individual with the ability to effectively communicate while resolving complex technical issues. Adept at troubleshooting and resolving PeopleSoft Administrative issues. Excellent customer service skills.

TECHNICAL EXPERTISE:

  • Systems design for Messaging
  • Email Messaging - Lotus/Exchange
  • Instant Messaging - Sametime/Lync
  • Blackberry Administration
  • Windows Server Administration 2000/2003/2008
  • Active Directory
  • PeopleSoft Administration
  • Lotus Traveler Administration
  • Good Technology Administration
  • Networking (CCNA 2000)
  • VMware Administration
  • VDI
  • Storage Administration
  • Unified Messaging - Lync
  • PKI Certificate Administration
  • Certificate Authority Installation
  • Linux Administration
  • AS/400 Administration

TECHNICAL SKILLS:

SOFTWARE: Microsoft Exchange 2010, Lync 2010, Lotus Notes Administration, Sametime Support, iNotes Implementation/Support, IronPort, IronMail, MXLogic, Postini, BMC Monitoring Solution, DomDoc, DAOS Implementation, PeopleSoft, STAT (Quest) PeopleSoft Migration Tool, DataMover, PeopleSoft Application Designer, Foglight Server Monitoring Tool, Putty Terminal Client, Toad, Weblogic, XitNotes Conversion Tool, and Binary Tree Conversion Tool

APPLICATION: Microsoft Exchange 2010, Microsoft Lync 2010, Lotus Notes Administration, BlackBerry Server Administration, Lotus Traveler, PeopleSoft Administration, Weblogic and Clarity Administration, Microsoft Exchange 5.0

PROFESSIONAL EXPERIENCE:

Confidential, KANSAS CITY, MO

Messaging Architect

Responsibilities:

  • Designed and deployed messaging infrastructure for Microsoft Exchange 2010
  • Project Manager for the Migration of Lotus Notes to Microsoft Exchange 2010
  • Technical lead for implementing of migration effort to Microsoft Exchange 2010
  • Technical support for Lotus Notes and Microsoft Exchange infrastructure during migration initiative
  • Deployed Lync 2010 Instant Messaging
  • Managed Domino infrastructure prior to migration initiative
  • Upgraded the messaging infrastructure to version 8.5
  • Stabilize the messaging infrastructure
  • Deployed Blackberry High Availability Infrastructure for Microsoft Exchange 2010
  • Created and deployed security policy for the devices in the event devices were stolen or lost
  • Managed IronPort Mail Appliance
  • Developed Security and SPAM rules to prevent spam and secure the messaging environment
  • Deployed Good Technology for smart devices

Confidential, KANSAS CITY, MO

PeopleSoft Administrator

Responsibilities:

  • Support for FIN, HR and EPM PeopleSoft applications
  • Support life cycles for Dev, Test and production environment for developers and 11,000 clients nVision, process scheduler, SQR's and OAS web servers support
  • Upgrade PeopleTools using Change Assistant
  • Upgrades PeopleSoft from 8.47 to 8.48 using Upgrade Assistant
  • Quarterly PeopleSoft database refreshes for all environment life cycles package scripts
  • Run Versioning process after database refreshes
  • Implement Process Scheduler, Web Server and Application Server scripts on AIX servers to restart web and application servers
  • Configured Process Schedulers for both Windows and AIX batch servers
  • Perform SYSAUDIT and DDDAUDIT reports using App Engine
  • Use PeopleTools to manage PIA Architecture
  • Use PeopleTools to manager users and security for user interface
  • Use App Engine to SQR reports
  • PeopleSoft Security user profile and role management
  • Worked with development and security teams to fix the audit identified issues
  • Moved Projects through the environment life cycle using App Designer
  • Generate Sarbanes Oxley PeopleSoft reports to ensure data security and data integrity
  • Migrate PeopleSoft projects using Quest STAT for Change Management workflow
  • Configured Foglight Performance Monitor to monitor the PeopleSoft environments
  • Import and Export tables and views using data mover scripts in App Designer before and after database refreshes
  • Documented the database refresh process to ensure a streamline approach
  • Worked closely with other departments for technical troubleshooting and performing system tuning for the PeopleSoft infrastructure
  • Created Perl and Bash Server Management Scripts
  • DB2/SQL DBA PeopleSoft Developer Assistance

Clarity Administrator

Confidential

Responsibilities:

  • Provided primary worldwide support for more than 10000 associates on Computer Associates (CA) Clarity project management and time tracking application
  • Coordinated with Clarity vendor on complex issues including vendor code issues and enhancements
  • Tested Clarity enhancements created by DST Clarity development team and vendor
  • Upgrade Clarity to version 8.1.3 to resolve application issues and implement code enhancements
  • Installed, configured and performed upgrades to Weblogic in order to work with Clarity server
  • Created shell script to auto start Weblogic and Clarity servers after weekend maintenance
  • Generated alerts using monitors that send emails to administrators using SMTP messaging protocol.

Senior Lotus Notes/Domino Architect

Confidential

Responsibilities:

  • Managed Domino infrastructure using Domino administrative tools
  • Implemented a BMC Patrol monitoring solution to have a proactive approach of potential issues within the infrastructure
  • Provided 3 rd tier technical support and assisted junior administrator in resolving more complex Lotus Notes technical issues
  • Migrated the Domino Mail Server Infrastructure for 10,000 + associates resulting in zero user impact.
  • Implemented iNotes Internet email to allow associates to access their email
  • Authored implementation strategy for server and internet mail clustering and fail-over
  • Consolidated servers within the infrastructure with the addition of more robust hardware
  • Subject Matter Expert on the iSeries AS/400 which managed the Domino Mail Infrastructure
  • Used iSeries Navigator to manage the Domino infrastructure and create new Domino servers
  • Implemented a document management solution Domdoc providing a web based storage solution for the infrastructure
  • Supported Quickr prior to the implementation and migration of Domdoc
  • Authored procedure for managing the Domino environment as well as creating AS/400 CL Programs for use when performing mail file upgrades
  • Performed rollout of Blackberry devices to 1000 associates. Authored security policy for the devices in the event devices were stolen or lost
  • Supported the Ciphertrust Mail Relay Appliance and created rules to prevent spam from entering the environment
  • Mentored new Lotus Notes associates to get them acclimated to the DST business model
  • Routed inbound and outbound mail routing using SMTP messaging protocol
  • Managed IronMail mail/SPAM appliance using inbound and outbound SMTP mail routing

IT Specialist

Confidential

Responsibilities:

  • Provided remote administration for R5 and R4.x Domino servers nationwide
  • Managed and implemented project to redirect the messaging infrastructure from Lotus Notes to Microsoft Exchange for 4000 associates
  • Dual managed the Microsoft Exchange 5.5 and Exchange 2003 messaging environment while converting from Lotus Notes to Microsoft Exchange

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