SUMMARY:

• Ambitious, result driven professional with demonstrated success across various divisions in Pharmaceutical Industry.
• A team player who is equally comfortable taking on leadership roles with ability to handle multiple tasks and overcome problematic situations by devising prompt and effective solutions.
• Over thirteen years of system administration and analysis expertise in the Manufacturing area providing Quality Information Technology solutions, Confidential and Data Integrity Compliance, End User Trainings and experience with the latest tools.

TECHNICAL SKILLS:

Computer Platform: MS Windows Software: Confidential V5 and V6, Confidential 3, SAP, SAP - CAPA, SAP- SCC, MES,GxPharma, Confidential Service Center, Incident Management systems, Trackwise,QTS, Atlas, Smartlab, PDOCS, Confidential, Velquest Smartlab Electronic Notebook application

WORK HISTORY:

Confidential

Franchise Owner and Operator, Manhattan, NY

Responsibilities:

• Developed job assignments to meet the needs of the store and provide excellent customer service.
• Restructured the business, implemented new ideas and promotion to be a part of community and significantly increase the sales Manage 6 sales associates, 1 store manager and 2 assistant managers. Generate profitable financials through key organizational training and management of staff as well as customer service.

Confidential

Senior Professional

Responsibilities:

• Supported Electronic Records and Electronic Signature assessment/remediation activities for all laboratory equipments and Laboratory Computer applications Qualified/Requalified software for Confidential compliance
• Performed computer system periodic reviews, system audit log reviews, verification testing of Confidential system.
• Back up administrator for Confidential 3 project creations and LAC/E box maintenance

Senior Professional

Confidential

Responsibilities:

• Processed routine and complex changes to deployed master data for Confidential sites.
• Supported sites during hypercare of master data after initial deployment.
• Participated in Focus team to modify and deliver 700+ objects in 4 months.
• Created new master data objects in Confidential compliant with source documentation and configuration standards.
• Facilitated and prioritized change requests and track status and disposition within Confidential ServiceCenter.
• Created requirements, document test script execution and review in ALM-QC.
• Worked closely with Confidential Business team, Site deployment teams and consultants to understand and implement complex configurations within Confidential
• Maintained collaborative work relationships across global customer base to ensure understanding of harmonized master data requirements and compliant change management.
• Trained new team members and global customers.
• Responsible for ongoing ticket monitoring for SLA compliance.

System Analyst

Confidential

Responsibilities:

• Supported ongoing Confidential chromatography acquisition application configuration.
• Responsible for Confidential 3 implementation project Worked closely with users & sub-team members to translate user requirements into functional requirements Adhered to strict regulatory controls with respect to change control, documentation, testing and programming standards.
• Tracked issues, resolve bugs and problems within the system.
• Worked effectively with clients and IT management and staff using Incident Management systems.
• Interfaced instruments to Confidential acquisition system and update firmware on instruments
• Delivered training for use of Atlas system.
• Acted as a backup administrator for Velquest SmartLab electronic notebook application.

Confidential

System Analyst

Responsibilities:

• Supported ongoing Confidential application configuration and development.
• Supported multi-sites with the roll-out of Confidential as needed.
• Qualified Confidential trainer, deliver interactive courses to the Users on a routine basis.
• Worked closely with users & sub-team members to translate user requirements into functional requirements Interpreted user requirements and develop solutions as to how they can be met in accordance with the standards.
• Currently in place for configuration of the Confidential application.
• Translated business requirements into user and functional specifications Configured Confidential system in an ordered and structured manner as defined.
• Developed system design documentation and use case scenarios.
• Participated in the Laboratory Systems Center of Excellence and contributed on global cross functional teams of Information system and business professionals to develop, implement and support an ongoing implementation of Confidential in support of Global Quality Laboratory Operations.
• Adhered to strict regulatory controls with respect to change control, documentation, testing and programming standards.
• Tracked issues, resolve bugs and problems within the system.
• Interfaced several instruments to Confidential Worked effectively with clients and IT management and staff using Incident Management systems and Change Control.
• Strong understanding of life cycle planning.
• Worked closely with Corporate Confidential team ( Confidential ) member on projects that involve standardization of Operating procedures, Master Data and support