Office Manager Specialist Resume

OBJECTIVE:

Motivated team player seeking an opportunity to progress to the next chapter of my career. Seeking an exciting and challenging role to successfully leap to new heights by utilizing my wisdom, drive, and skills as well as learning more along the way.

SUMMARY:

10+ years of Business Planning / Project Manager / Business Analyst experience implementing technology solutions in the healthcare industry.
5+ years of direct and phone Salesforce experience in a business to business structure successfully offering financial and technology based solutions to help customers with progressive growth.
Certified Project Manager with experience with modern demand generation activities and channels including segment marketing, ABM, demand creation, event management, campaign execution, social media, and display advertising.
Experience with complex buying/selling processes involving multiple decision - makers for software and services purchases.
Concentration on mergers and implementation of new business processes.
Strong analytical skills and experience in analyzing the effectiveness of marketing programs on key metrics such as Confidential, customer acquisition and retention.
Proven business communication and presentation skills to effectively propose and implement quantifiable solutions by applying product knowledge using competitive market analysis, with the ability to frame problems and effectively communicate with both executive and peer audiences.
Strong team-player and self-starter who can initiate and drive activities to successful conclusion with the ability to manage multiple priorities in fast-paced environment, work collaboratively with cross-functional teams, and ensure high quality deliverables with high attention to detail.

WORK EXPERIENCE:

Confidential

Office Manager Specialist

Responsibilities:

Sole owner of a profitable start up company that contracts with pet owners to take care of their extended family while they are away.

Inside Sales Representative

Confidential, Milwaukee, WI

Responsibilities:

small package as well as freight account management

Office Manager Specialist

Confidential, Dallas, TX

Responsibilities:

Uptown package center.

Inbound Sales Representative

Confidential, MN

Responsibilities:

help seniors make informed decisions about their healthcare needs.

Office Production Manager

Confidential

Responsibilities:

First point of customer contact at a leading e-commerce interior graphics and design company.
Primary responsibilities included organization wide workflow, scheduling production, billing, procurement, inventory control, shipping, customer service, and sales.

Senior Financial Advisor

Confidential

Responsibilities:

Manage a referral based practice by specializing in client relationships built on trust.
Customized investment opportunities based on strategizing financial objectives.

Financial Advisor

Confidential

Responsibilities:

Comprehensive financial planning solutions based on customer needs and objectives.

Business Analyst

Confidential

Responsibilities:

Implement Confidential format conversion effort of production EDI claims processing for a national claims clearinghouse with insurance carriers.

Project Manager

Confidential

Responsibilities:

Managed testing effort of HIPAA claim processing system implementation into production.
Responsible for defect management and system integration testing, reporting daily to upper management through production implementation to end user sign-off.

Project Manager

Confidential

Responsibilities:

Account Manager for major medical insurance payer software for the integration of Confidential, a Confidential HIPAA software solution for multiple managed healthcare organizations.

Business Analyst/PM

Confidential, FL

Responsibilities:

Represent the business community in analyzing and documenting business processes, identifying opportunities for improvements/enhancements, and negotiating agreements and commitments between business units from requirements gathering to final implementation and maintenance.
Recommend what process change initiatives should be pursued and how those changes should be carried out on a technical level.

Business Analyst

Confidential

Responsibilities:

Performed detail analysis writing user requirements, procedures, test cases, and problem logs for a web-based claims processing system.
More specifically, work on a large-scale project to create a multi-line claims management system to handle Workers Compensation

Senior Programmer Analyst

Confidential

Responsibilities:

Develop and implement conversion solutions for large projects due to company or market acquisitions.

Programmer Analyst

Confidential

Responsibilities:

Develop business and detailed technical specifications, as well as user documentation.
Develop solutions for conversion methods and programs for large Medicare, Medicaid, and commercial health care organizations.

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