Pc Technician Resume
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COMPUTER SKILLS:
- Active Directory, Troubleshoot & Repair HP & Dell Laptops, Desktops,
- Dell, HP Chromebook, AV support, Switches, Printers
- MS Office, Windows 7, Windows 10
EXPERIENCE:
PC Technician
Confidential
Responsibilities:
- Image hundreds of Dell Laptops daily with Windows 10 OS
- Enroll new devices to network using VPN
- Configure Dell Windows 10 devices
- Troubleshoot and resolve application - based issues
- Manage various assets for deployment to end users
- Install specific software and customizations for end users
Confidential
Responsibilities:
- Onsite Installation of servers, laptops & other peripherals
- Instructing end-users on new system
- Create Administration Accounts and password
- Using SCCM for various task
Confidential
Responsibilities:
- Installing ceiling Mounted Epson projectors
- Installing cables and connectors through walls and ceiling
- Interacting and calibrating Smart Boards
Help Desk Representative
Confidential
Responsibilities:
- Managed 70-80 calls per day efficiently
- Documented, researched, and resolved customer service issues
- Listened and troubleshoot obstacles for customers
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