Technical Specialist Resume

PROFESSIONAL EXPERIENCE:

Confidential

Technical Specialist

Responsibilities:

Developing the future AWS Roadmap for Shell Cloud Infrastructure Services
Evaluating new AWS Service Releases and look at suitability of implementation in the existing environment.
Participate in various workshops with Customer Management and Architecture board to device strategies for better cloud uptake and improving the overall service.
Overseeing the entire virtual infrastructure of Shell on AWS with deployments using AWS services like EC2, VPC, S3, SES, CloudWatch, Directory Services and others.
Designing and implementing new infrastructure on AWS.
Manage and maintain windows based Active Directory and Confidential services on the AWS environment.
Consulting on migrations to AWS from on - premise physical and virtual environments.
Automating large deployment, configuration changes and reporting using AWS Tools for PowerShell.
Act as SME for Windows Server, Active Directory and Confidential domains.
Act as last escalation point for all technical issues/problems on AWS.
Grooming offshore support teams with technical skills and mentoring them consistently.

Solution Environment: Windows Server 2003/ 2008/ 2008 R2/ 2012/2012 R2/2016 AWS-EC2/VPC/S3

Tools: Remote Desktop, AWS Management Console, AWS Tools for PowerShell

AWS Services Used: Elastic Compute Cloud, Virtual Private Cloud, Simple Storage Service, Cloudwatch, Simple Email Service, Route R3, Elastic Load Balancing, Cloud Front, Simple Notification Service, EC2 Systems Manager, Directory Services, Cloud Formation, Lambda, Workspaces.

Confidential

Windows Server Administrator

Responsibilities:

Level 3 windows server 2003/2008/2012 support which covers
Core windows administration and troubleshooting
Active Directory (Design, Implementation, Maintenance)
Confidential (Maintenance and troubleshooting)
Confidential (Maintenance and troubleshooting)
Confidential (Design, Setup and maintenance)
Confidential (Design, Setup and maintenance)
Participate in Change Management , Problem Management and creation of Known Error Database .
Act as the last point of escalation for all Windows Related issues.

Solution Environment: Windows Server 2003/ 2008 / 2012

Tools: Remote Desktop, ILO

Confidential

Windows Server Administrator

Responsibilities:

Level 2 windows server 2003/2008/2012 support which covers areas like:
Core windows administration and troubleshooting
Managing Active Directory environment
Troubleshooting Confidential related issues.
Patch Management using Confidential
Event Log analysis
Crash dump analysis
Creating and configuring Virtual Machines
Perform Disk Expansion on Virtual Machines
Edit VM settings
Perform Raw Device Mapping
Perform Storage VMotion
Perform V to V conversion
Configure HA and DRS
Monitor VM performance
Generate performance report from VSphere console
Analyze cluster logs
Configuring affinity and anti-affinity rules

Solution Environment: Windows Server 2003/ 2008, VSphere 4.0

Tools: Remote Desktop, HP PPM Console, HP ILO

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