Tech Support Resume

SUMMARY:

I am looking for a position that allows me to use my unique skills to provide an exceptional service to an outstanding company and I am looking to make a genuine impact in the lives and work of those around me.

TECHNICAL SKILLS:

Useful Skills: Proficient in graphic design software such as Photoshop and After Effects, 3D Modelling software such as Blender and Cinema4D, as well as audio software like Audacity.

WORK HISTORY:

Confidential

Tech Support

Responsibilities:

ticketing software monitoring, application support and keyless entry software support.
Proficient in diagnostic software such as Glary Utilities, Endpoint Protection software, Confidential, Malwarebytes, Macromedia Reflect, and others.
Active Directory, Microsoft Office software proficient, RingCentral and inContact proficient, familiarity with Salesforce and email servers.
Have worked remotely using Teamviewer and on site server installations equally and proficiently.
Able to build and troubleshoot computer workstations for office applications.
Also responsible for printer troubleshooting and keycard operation.

Confidential

Help Desk Manager

Responsibilities:

Responsible for Truck unload and Merchandise replenishment.
Operator of Cardboard Balers, Powered Lift, Powered and unpowered pallet jacks, and Powered Ladder
Trained in backroom logistics and various warehouse operations.
Cross - trained as Bike builder and trained on Cashier station.

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