Sales Associate Resume

SUMMARY:

Resourceful and diligent IT graduate seeking entry level Help Desk employment with a growing company that will challenge and utilize my software troubleshooting and installation skills.
Sales
Oral and written communication skills
Customer service
Proficient in installation of relevant software when installing a new hardware device
Competent at handling firewall and malware issues
Skilled in installing new internet WIFI, and setting up local and third party networks
Ability to set up multimedia screen and equipment for enlarged display and presentations
Troubleshooting cell phones
Knowledge of computer assembly/maintenance
Worked on various router and switches, labs configured
Maintained various networks troubleshoot WAN topologies
Expanded knowledge in WAN technologies, successfully completed hands on simulations troubleshooting WAN topologies
Managed LAN’s networks overview of routing and switching
Small network configuration and troubleshooting
Worked in teams to prepare test cabling and become familiar with protocol analyzers

TECHNICAL SKILLS:

Operating Skills: Windows XP, Vista, Linux

Networking: WAN, LAN, IP, VPN

Software/Antivirus: MS office Suite, Power Point, Adobe Photoshop, Norton antivirus, Flash Player, and Dreamweaver

Video editing: iMovie software

WORK EXPERIENCE:

Confidential

Sales Associate

Responsibilities:

Maintain and manage all store merchandise
Overnight stocker
Assist in mobile sales department/Troubleshoot electronics
Provide customer service expertise
Coordinate with all departments to identify discrepancies and prepare reports to submit to management
Confirm appropriate tags and labels for merchandise to maintain count of inventory