It Support Resume
Boston New, YorK
SUMMARY:
Competent technician adept at developing, and using troubleshooting techniques, performing high quality repairs, and with notable customer service. Knowledgeable - experienced professional that offers technical advice and guidance on a broad range of electronics. Four years hands-on experience working with Windows, OS X, Android, and iOS systems.
PROFESSIONAL SKILLS:
- Compete Microsoft Suite
- Compete Mac OSx Suite
- Video & Audio Editing
- Videography & Photography
- Coaching Esport Team
- Freelance Consulting
- Trading (Stocks, Forex, and Cryptocurrency)
EMPLOYMENT HISTORY:
Confidential, Boston, New York
IT Support
Responsibilities:
- Manage volume of customer incoming tickets, chat, & phone support
- Travel to customers locations to perform maintenance and repair of computer or specific support.
- Install and perform minor repairs to hardware, software.
Confidential, Hicksville, New York
Creative Director
Responsibilities:
- Leads at advertising and marketing, works with designers, artists, copywriters, sales teams and marketers to create a vision for products sold.
- Plan advertising Oversee the creative process and provide support to the creative team
- Create and develop visual presentation, promotional materials
Confidential, Holbrook, New York
Audio & Video Technician
Responsibilities:
- Set up, operate, maintain and repair audio and visual equipment
- Video Editing & Audio Editing
- Set up and install equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards for events and functions such as concerts, sports events, meetings and conventions, presentations, and news conferences.
Confidential, Garden City, New York
Desktop Support Analyst
Responsibilities:
- Maintain, Analyze, and repair hardware and software
- Set up and configure new system, new application, and upgrades
- Respond to tickets, and troubleshoot and resolve problems
- Data Base Entry
Confidential, Huntington, New York
Regional Manager
Responsibilities:
- Determine the operational practices of all stores in the area.
- Managing vendor contracts with stores such as Walmart, Toys r us, and Smaller Bike Shops.
- Interview, hire, and coordinate with new employees
