SUMMARY:

• Business oriented Information Technology Director and IT systems manager for over 13 years.
• Director of software and hardware infrastructure for manufacturing company.
• Manager of IT personnel, consultants, vendors, and general office staff.
• Planning and development which encompassed definition of requirements, design of systems, implementation, and support of new technologies.
• Managed ERP system upgrade potentially saving $70k before company was sold.
• Saved over $140,000 in software purchases by researching and evaluating software vendors.
• Redesigned and integrated TOPS website for customer and staff collaboration and ease of use.

TECHNICAL S KILLS:

HARDWARE: Microsoft Windows Servers 2008/2012, SQL Server 2008/2012, Exchange server, Office 365, SharePoint Server, Macintosh (OS X), Linux server.

SOFTWARE: Process Pro ERP, iMIS CRM, Bartender, UPS WorldShip, Windows 7/ 8/ 10, Office 365, VMWare vSphere 6.0, Visual Studio, Symantec backup Exec, Visio and Project.

PROFESSIONAL EXPERIENCE:

Application Architect

Confidential

Responsibilities:

• Integrated Confidential systems with Confidential .
• Coordinated Fiber Internet connection.
• Conversation of file server share to Cloud SharePoint services.
• Project Manager for implementing Confidential EDI 850 PO, 810 Invoice, 856 ASN, 940 Shipping order, 945 Warehouse shipping Advice, 220 Logistics service response with Infor M3 ERP system.
• Troubleshoot and resolve system issues with Infor M3 ERP system.

IT Director

Confidential, Waukegan, IL

Responsibilities:

• Planning, development and support of ERP system, applications and IT infrastructure. Managed a staff of two technicians to deliver timely desktop, application, networking and server support to over 150 staff and production users.
• Worked closely with VP of Finance to maintain IT budget.

Confidential

System administer

Responsibilities:

• Resolved user and data issues, coordinated system modifications with vendor, maintained users and privilege updates, modified and created reports.
• Project manager for ERP system upgrade. Coordinated staff and vendor meetings and documented the proceedings along with change management. Evaluated business processes and eliminating customizations that were no longer needed and used.
• Research and review of disaster recovery systems: Barracuda and Unitrends.

Confidential

PC support

Responsibilities:

• Maintained and performed database maintenance, security patches, antivirus updates, backups, and server maintenance.
• Install, configure and support Microsoft technology solutions on windows 2008/2012 platform with VMWare vSphere hosting a domain controller, Active Directory 2008, DHCP, DNS and SQL server.
• Maintained Active Directory user security, added and removed users, assigned user groups and synchronized that account with Office 365 cloud services.

IT and Office Manager

Confidential, Milwaukee, WI

Responsibilities:

• Worked with staff, vendors, contractors and customers to improve and streamline technology hardware and software.
• Implementation, development, upgrade and support of iMIS CRM in a distributed system utilizing Microsoft SQL Server Enterprise 2008/2012, SharePoint server, Cold fusion web server and application server.
• Managed upgrade of network infrastructure to gigabit Ethernet and wireless communications utilizing Cisco Aironet, Cisco PIX firewall and Cisco Catalyst switches.
• Support and development of organization wide communications including an evaluation, purchase and implementation of Toshiba phone system with voice messaging.
• Managed a transfer of website Confidential from a hosted site to an in - house SharePoint 2007 server. Installed and configured SharePoint and integrated login and role information with iMIS system reducing the need for one additional web support person.
• Web applications development includes programming in .NET, C#, HTML, CSS, and Cold fusion which allowed field staff members to view and print reports online and reduce mailing costs.
• Database administration for MS SQL server 2005/2008/2012 , including development of tables, stored procedures, views, triggers, and developing daily maintenance jobs.
• Support and development of Hyland Onbase document scanning and retention system for records.
• Provide inter office support for Microsoft servers including Microsoft Exchange, Great Plains, SharePoint, multiple Microsoft SQL servers, iMacs and desktop PC’s with Microsoft XP/7/8, Office 2010and 2013, file and print servers running Microsoft server 2008R2 Enterprise.

IT Manager

Confidential, Lake Forest, IL

Responsibilities:

• Subject matter expert to all financial, administrative and management staff on Datapro ERP system.
• Identified, evaluated and tested four ERP systems.
• Coordinated meetings with users, management and software vendors and implemented a full system upgrade including hardware and software.
• Identified need for an Import Tracking System to meet changing business requirements; designed, implemented, and trained staff in use; incorporated International Letters of Credit, Purchasing, Shipping and resource planning.
• Designed this system in Microsoft Access using SQL, VBA, Crystal Reports and FoxPro.
• Coordinated and implemented all user help requests including Server, PC, and Macintosh (OS X) repairs, upgrades and network maintenance including Cisco router, PIX firewall and T1 line.
• Upgraded Network to full 100mbps switched data rates with 1-gigabit server connections. Installed and configured Cisco Pix firewall.
• Installation and System Administration of Windows 2000 file and print server. Add and delete users, set up printers, and maintain permissions.
• Unix Administration of SCO and LINUX UNIX server. Add new users, printers, maintain logs and modify shell scripts.
• Developed EDI system from a manually oriented system to a highly automated and effective system using common interfaces and processing to assist administrative staff; supported increased EDI business from 20% to 90% with no additional increase in staff.
• Implemented new customers EDI. Created translation maps for X.12 850 purchase orders, 856 ASN’s and 810 Invoice cross referencing Item master and Global Location Numbers (GLN).