Office Manager Resume TX - Hire IT People

SUMMARY:

To obtain a position that will promote professional growth while utilizing my skills in a Health Care and Management Environment that benefit my Employer.

TECHNICAL SKILLS:

PROF. SKILLS : Operating test equipments: multimeters, oscilloscopes, Logic probes; troubleshoot electronic devices to the component level; hands - on knowledge of Windows 95-Windows 8; excellent analytical skills; build, design and troubleshoot AC and DC circuits; working knowledge of operational amplifiers and logic gates; possess a strong ability to communicate and work well with others.

WORK SKILLS : Mentor, Assistant Supervisor,, Testing, Test Equipment Calibration, Wiring, Soldering, Cable Jointing, Transformer Termination, Assembling, Quality Control, Customer Service, Confidential, Active Directory, Dell Laptops and Desktops, Lenovo Laptops and Desktops, Citrix Client, Cisco VPN Client and Juniper, Remote Desktop, Wireless Network Client, MS Office 2003 - 2010. Kinnser Software

WORK HISTORY:

Confidential, TX

Office Manager

Responsibilities:

Managing PT, PTA, OT, COTA and ST Staffs, Assigning Patient for each Therapist according to the location and Availability for Treatment and Evaluation.
Answer all the calls from the Confidential Agencies, Staffs and Physicians office.
Do Payroll, Sending Invoices to the agencies.
Contact Patient as needed.

Confidential, DALLAS, TX

Technical Support Analyst

Responsibilities:

Respond to phone requests received from university staff, faculty and students for assistance with problems in areas of computer hardware and software, Epic Application Support, Remote access, all other hospital Software’s.
Monitor pending requests to ensure prompt resolution of problems.
Experience working in Confidential, Active Directory and also Service now Software for Logging Trouble Tickets.
Setup Projectors, Screen and all other AV Equipment’s for Meeting/Trainings. Hire, Train newly Hired Employees assist them setting up their id and password.
Coach the team, escalate the customer issues and resolve quickly as possible.

Confidential, IRVING, TX

Experience Specialist

Responsibilities:

Provides exceptional customer service to individuals visiting the Confidential store which includes service activations, processing Confidential changes, bill payments, responding to billing inquiries, equipment replacement, and processing price plan changes and upgrades.
Also ensures that all appropriate documentation and data entry is complete and assists in the administrative functions of the store, including cash management and asset protection of store inventory.
Analyzing customers’ needs, developing product and service solutions and completing sales to help the store meet its sales goals by providing the best customer service

Confidential, MCKINNEY, TX

Production Associates

Responsibilities:

Familiar in working with Electrical, Mechanical and Optical assembly.
Experience working in 100k class clean room.
Well knowledge in assembly techniques for the production for quality hardware at the sub or system assembly level.
Knowledge working with engineering drawings and detailed program specifications to assure proper procedures are followed.
Perform configuration management processes and controls.
Good working knowledge of shop floor management systems and configuration management.
Good communication skills and have ability to properly utilize mechanical hand tools, torque tools, etc.
Very good understand of basic computer applications.
Ability to perform soldering operations and has the ability to work with technical drawings and engineering instructions.
Work as a contributing member of an integrated product team and also Have CEA Stamp.

Confidential, PLANO, TX

Mentor (Trainer)

Responsibilities:

Diagnosing and resolving cellular technical issues, Troubleshooting Data base trouble ticket systems; experience with Remedy trouble ticket system preferred.
Explaining features & benefits of Wireless products & service and make recommendations based on customer needs
Understanding and communicating complex and technical information clearly and concisely, adjusting language and terminology to the needs of the customer (internal and external) in a professional manner.
Develop Train, Schedule and Motivate a team to achieve a high level of customer satisfaction and provide ongoing feedback.

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Office Manager Resume

TX

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