Community Manager Resume
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PROFESSIONAL SKILLS:
- Certified Occupancy Specialist
- Bi - lingual: English & Spanish
- Verbal & Written Communication
- Time Management
- Decision Making/Leadership
- Customer Relations
- Interpersonal Communication
- Team Adaptable
- Scheduling & event planning
COMPUTER PROFICIENCIES:
- Microsoft Office 365
- Excel
- Microsoft Outlook
- Jenark - Access, Rentroll, Yardi, MRI, AMSI
- Internet search ability
PROFESSIONAL EXPERIENCE:
Confidential
Community Manager
Responsibilities:
- Established company policies in new managed acquisition.
- Responsibilities included managing the property in accordance with the goals, policies and procedures of the management company as directed in the achievement of the property’s income and expense goals.
- Duties also included conducting programs and perform work to minimize personal and property risk and damage real property, residents and staff; communicating effectively with English and Spanish speaking residents, resolving issues at the property; supervised leasing, maintenance and housekeeping personnel to achieve corporate and community goals; collected rents, recorded/posted to resident accounts; purchased supplies and equipment necessary to maintain the property, consistent with the budget; issued all purchase orders through the computer system; demonstrated an understanding and commitment to fair housing, equal employment and racial/ethnic diversity policies; managed the process of access to units and the policies and procedures in the administration of a controlled unit key access system; performed regular property inspections to assure that property is maintained in according to company standards.
Confidential
Community Manager
Responsibilities:
- Assisted in spearheading the preparation of major renovation of a newly owned acquisition while managing and implementing new company policies. 104 units 100% Market.
Confidential
Assistant Property Manager
Responsibilities:
- Deciphered series of administrative mishaps and assisted in implementation of corrective actions that resulted in recapturing lost revenues.
- Provided excellent customer service.
- Maintained the flow of traffic.
- Observed and monitored the community.
- Assured comfortable quality living for the residents.