SUMMARY:

• Over 10 years of progressive experience in Healthcare Informatics with a concentration on Project Management ( classroom training prior to go - lives, systems upgrades, consulting. Training support on EMR software such as Confidential and Epic
• “Excellent verbal, written and presentation skills with strict emphasis on educating the client.
• Possess strong Project Management skills through strict utilization of Project Management Methodologies (Initiating, Planning, Executing, Monitoring/controlling, and Closing) for system implementations and upgrades, Confidential Ambulatory, Surginet, Powerchart, Dynamic Documentation, Radnet, and Dragon dictation: Ambulatory and Inpatient modules. Trainer and Adoption Coach including: call center contact for system troubleshooting, customizations, implementations, and provider liaison, training and orienting Physicians, Nurses, Staff super-users, and end-users.
• Possess strong abilities as coordinator, acting as a liaison between clients, vendors, management and staff, and cross functional groups, working to achieve a common goal.
• Exceptional analytical and organizational skills to aid in system integration to Confidential MILLENNIUM and EPIC.

PROFESSIONAL EXPERIENCE:

TRAINER

Confidential, Birmingham, Al

Responsibilities:

• Instructed Physicians on the upgraded version of electronic documentation and how to incorporate it into their workflow while meeting the requirements of Meaningful Use.
• Physician Analyst: Building of autotext, dragon commands, and building personalized note templates utilizing a step -by -step method .
• Dynamic Documentation and Dragon Optimization
• Dragon 360 Trainer
• Provided ATE support for Physicians, CRNA’s, ANES

Confidential, Jackson, MS

Responsibilities:

• Powerchart ATE support for Providers and nurses

Confidential, AL

Responsibilities:

• Provided classroom training for Physicians, Speech Therapist and Nurses
• Direct resource provider for Physicians and mid-level providers during powernote and powerchart implementation.
• Troubleshooting and documenting system and workflow issues.
• Detailing and configuring the Power chart and depart process

Confidential

BUSINESS ANALYST

Responsibilities:

• Through excellent verbal, written and presentation skills, I conducted pre-education interviews and research to establish an award-winning solutions package for each organization to ensure successful system integration to Confidential Ambulatory and EPIC EMR, thus, automating clinical work flows that enables consistent and timely delivery and completion of patient education programs which drastically improves patient satisfaction.
• Provided EPIC Ambulatory support by implementing individualized training options for clients on site at their perspective facilities and computer- based learning, including instructor led and train the trainer education.
• Created standard learning templates and obtained content from designated internal subject matter experts. Developed competency tests in partnership with internal technical leadership to develop and incorporate a technical co potent to the training that aids in determining the plan for computer based training with the clients.
• Oversee the facilitation and delivery of the program to the clients.
• Trained new providers on Confidential and EPIC Modules

Confidential, Salt Lake City, Utah

AMBULATORY TRAINER

Responsibilities:

• Direct resource provider for Physicians and mid-level providers during Powerchart, Surgibet and Radnet implementations.
• Troubleshooting and documenting system and workflow issues.
• Detailing and configuring the Power chart and depart process

Confidential, Long Beach, California and Phoenix, Arizona

TRAINER

Responsibilities:

• Physician Trainer
• POWERCHART, CPOE, DEPART PROCESS, DYNAMIC DOCUMENTATION, DRAGON

Confidential, Atlanta, GA

Trainer/Educator

Responsibilities:

• Instructed Physicians on the upgraded version of electronic documentation and how to incorporate it into their workflow while meeting the requirements of Meaningful Use.
• Physician Analyst: Building of autotext, dragon commands, and building personalized note templates utilizing a step -by -step method .
• Dynamic Documentation and Dragon Optimization
• Dragon 360 Trainer

Confidential, Florida

Ambulatory Trainer/Analyst

Responsibilities:

• Direct resource provider for Physicians and mid-level providers during powernote and powerchart implementation.
• Troubleshooting and documenting system and workflow issues.
• Detailing and configuring the Power chart and depart process

Confidential, Orlando, Florida

TRAINER: POWERCHART

Responsibilities:

• Instructed Physicians on the upgraded version of electronic documentation and how to incorporate it into their workflow while meeting the requirements of Meaningful Use.
• Physician Analyst: Building of autotext, dragon commands, and building personalized note templates utilizing a step -by -step method .
• Dynamic Documentation and Dragon Optimization
• Dragon 360 Trainer
• Confidential
• Provided elbow support to Anesthesiologist, CRNAs and SRNAs for Go Live
• Formulated Confidential for builders

Confidential, Louisville, Kentucky

Responsibilities:

• Direct resource provider for Physicians and mid-level providers during powernote and powerchart implementation.
• Troubleshooting and documenting any system with complete understanding of Confidential workflow issues.
• Detailing and configuring, powerchart and the depart process to meet individual patient and provider needs

Confidential, Orlando, FL

Responsibilities:

• Direct resource provider for Physicians and mid-level providers during powernote and powerchart implementation.
• Troubleshooting and documenting system and workflow issues.
• Detailing and configuring the Power chart and depart process

Confidential, Tallahassee, Fla

TRAINER/GO LIVE SUPPORT

Responsibilities:

• Workflow design
• Power Form Design
• Gap Analysis
• CPOE and Medication Reconciliation Go Live Support