Middleware Level Two Production Support Resume
New York, NY
SUMMARY:
- Over twenty years of IT experience and a successful track record of accomplishments, including hands - on experience in requirement definition, analysis, N-tier architecture, design, development and implementation of the OO systems.
- Broad experience in evaluating, selecting and supporting multiple vendor products.
- Extensive experience in the core middleware and financial systems support on the Linux, Unix and Windows platforms.
TECHNCIAL SKILLS
LANGUAGES: C/C++, Java, XML, XSLT, SQL, SQL*Plus, Shells
TOOLS: & SOFTWARE: IBM WebSphere MQ (MQSeries), IBM Websphere Extender 8.2 (WTX), Microsoft Visual C++, Borland JBuilder, Oracle, Oracle SQL Developer Studio, Microsoft Office, ServiceNow, Remedy, BMM, Visio
OPERATING SYSTEMS: Unix, AIX, Linux, Windows
PROFESSIONAL EXPERIENCE:
Confidential, New York, NY
Middleware Level Two Production Support
Responsibilities:
- Provide support for Confidential Enterprise Middleware implemented utilizing IBM WebSphere Message Broker (IIB), IBM WebSphere MQ Series, Oracle Database on UNIX/LINUX based environment
- Work closely with application development teams during the deployment and post deployment testing activities to ensure robust project deliverables
- Heavily involved in investigation and resolution of more than thirty production applications’ run-time issues, that required running extensive SQL in Oracle DB, extensive Linux and Unix searches and deep analyses.
- Open problem tickets (PMR) with software vendors, collect all required artifacts for debugging and oversee the required patches timely installation.
- Manage high severity incident calls among business clients and multiple IT teams located in UK, US and India
- Participate in DR and failover tests to insure infrastructure stability
- Prepare RunBooks for various support related activities
- Involve in 24/7 on-call support using BMC TrueSight Middleware Administrator, Oracle SQL Developer, UNIX/LINUX utilities as well as incident/problems/changes management software ServiceNow
Confidential, Somerset, NJ
Sr. Middleware Specialist
Responsibilities:
- Provided administrative support for WTX (EDI HIPAA 5010 interface) and WMB (runtime environment)
- Worked closely with application development teams during the development and testing activities in order to provide most efficient and robust solution for project deliverables
- Performed MQ Series object creation and configuration using Websphere Toolkit, Websphere MQ Explorer and shell scripts
- Deployed WMB and WTX run-time components
- Heavily involved in investigation and resolution of ongoing WTX and WMB run-time issues during each phase of the project life-cycle
- Prepared run-books for various administrative activities
Confidential, Jersey City, NJ
Sr. Middleware Specialist
Responsibilities:
- Worked on the data interface specifications in collaboration with the business analysts and produced high and low level design documentation according to the CMMI Level 3 and SDLC requirements.
- Developed Confidential batch-to-real-time subsystems using Websphere Transformation Extender (WTX) 8.0 - 8.2 with Launcher on Windows and Linux. Developed WTX transformation maps as plug-ins for WMB message flows running on Linux.
- Developed number of programs as exits from WTX maps using VC++ compiler. These exits were developed according to the WTX specification to enable communication with the third party software.
- Heavily involved in the ongoing production issue resolution to maintain 24/7 system’s availability across the board. These duties included off hours activities like disaster recovery, vendor product upgrades, systems deployment, resolving individual business client complaint.
- Performed installation and configuration of the WTX 8.0-8.2 on Windows Server as well as MQSeries administration duties.
- Documented, designed and developed multiple software modules during integration between Confidential - Confidential (C++/Unix) and MONY (WMB/Windows) middleware systems to support Technical Architecture requirements for Confidential - Confidential - MONY merger. The two middleware systems are being integrated based on MQ Series messaging protocol, both for real-time transaction and batch processing.
- Designed and developed multithreaded components of the proprietary Enterprise Application Integration (EAI) software using C++, MQSeries, Rogue Wave Tools on Sun Solaris platform. This middleware was later replaced by Confidential .
Confidential, New York, NY
Software Engineer
Responsibilities:
- Designed and developed multithreaded libraries to provide connectivity to the Confidential trading system.
- Developed real time routines to filter arriving messages by stock symbols.
- Heavily involved in build, installation and promotion to QA software components.
Confidential, New York, NY
Software Engineer
Responsibilities:
- Wrote CORBA service using C++ and Rogue Wave Tools on UNIX (Sun Solaris 5.2)
- Designed and developed multithreaded connectivity between CORBA services
- Implemented business logic using C++ to invoke various mainframe transactions from legacy system
- Responsible for Confidential versioning of new production releases
- Performed service installation and deployment/tuning to production environment
- Defined MQ Series queues, processes and channels for UNIX and MVS
- Defined Roma LDAP services as a wrapper to MQ Series
- Coded FTF Client and FTF Server components using C/C++
- Performed FTF installation, testing and tuning on UNIX (Sun Solaris 5.2) platform
Confidential, Stratford, CT
Lead Analyst
Responsibilities:
- User requirement analysis on site at Dictaphone's client Motorola
- Obtained signoff on authored specifications documents
- Developed system using MS-Visual C++ 5.0(MFC) and Pro*C/C++ using Orbix (CORBA) on Windows NT for the remote access the Oracle 8.03 database.
- Designed and implemented multi-threaded middle layer using Microsoft VC++ to support application logic, information access and identify and playback appropriate audio records.
- Implemented security for data access routines in conformance with user privileges.
- Implemented server side application to communicate to the GUI written on VB 5.0 using WinSock interface including parsing and data extraction.
- Implemented different routines to sort and to search data arrays according user requests and to return result sets to GUI.
Confidential, Trumbull, CT
Programmer/Analyst
Responsibilities:
- Developed programs as an integral part of the build team to implement a software package for Health Care business systems.
- Conversion programs were created on a HP-UX platform in order to move data to the new Oracle 7.2.2 data warehouse.
- Programs were written and revised using C, PL/SQL, Pro*C/C++ and UNIX Shell scripts.
