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Middleware Level Two Production Support Resume

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New York, NY

SUMMARY:

  • Over twenty years of IT experience and a successful track record of accomplishments, including hands - on experience in requirement definition, analysis, N-tier architecture, design, development and implementation of the OO systems.
  • Broad experience in evaluating, selecting and supporting multiple vendor products.
  • Extensive experience in the core middleware and financial systems support on the Linux, Unix and Windows platforms.

TECHNCIAL SKILLS

LANGUAGES: C/C++, Java, XML, XSLT, SQL, SQL*Plus, Shells

TOOLS: & SOFTWARE: IBM WebSphere MQ (MQSeries), IBM Websphere Extender 8.2 (WTX), Microsoft Visual C++, Borland JBuilder, Oracle, Oracle SQL Developer Studio, Microsoft Office, ServiceNow, Remedy, BMM, Visio

OPERATING SYSTEMS: Unix, AIX, Linux, Windows

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Middleware Level Two Production Support

Responsibilities:

  • Provide support for Confidential Enterprise Middleware implemented utilizing IBM WebSphere Message Broker (IIB), IBM WebSphere MQ Series, Oracle Database on UNIX/LINUX based environment
  • Work closely with application development teams during the deployment and post deployment testing activities to ensure robust project deliverables
  • Heavily involved in investigation and resolution of more than thirty production applications’ run-time issues, that required running extensive SQL in Oracle DB, extensive Linux and Unix searches and deep analyses.
  • Open problem tickets (PMR) with software vendors, collect all required artifacts for debugging and oversee the required patches timely installation.
  • Manage high severity incident calls among business clients and multiple IT teams located in UK, US and India
  • Participate in DR and failover tests to insure infrastructure stability
  • Prepare RunBooks for various support related activities
  • Involve in 24/7 on-call support using BMC TrueSight Middleware Administrator, Oracle SQL Developer, UNIX/LINUX utilities as well as incident/problems/changes management software ServiceNow

Confidential, Somerset, NJ

Sr. Middleware Specialist

Responsibilities:

  • Provided administrative support for WTX (EDI HIPAA 5010 interface) and WMB (runtime environment)
  • Worked closely with application development teams during the development and testing activities in order to provide most efficient and robust solution for project deliverables
  • Performed MQ Series object creation and configuration using Websphere Toolkit, Websphere MQ Explorer and shell scripts
  • Deployed WMB and WTX run-time components
  • Heavily involved in investigation and resolution of ongoing WTX and WMB run-time issues during each phase of the project life-cycle
  • Prepared run-books for various administrative activities

Confidential, Jersey City, NJ

Sr. Middleware Specialist

Responsibilities:

  • Worked on the data interface specifications in collaboration with the business analysts and produced high and low level design documentation according to the CMMI Level 3 and SDLC requirements.
  • Developed Confidential batch-to-real-time subsystems using Websphere Transformation Extender (WTX) 8.0 - 8.2 with Launcher on Windows and Linux. Developed WTX transformation maps as plug-ins for WMB message flows running on Linux.
  • Developed number of programs as exits from WTX maps using VC++ compiler. These exits were developed according to the WTX specification to enable communication with the third party software.
  • Heavily involved in the ongoing production issue resolution to maintain 24/7 system’s availability across the board. These duties included off hours activities like disaster recovery, vendor product upgrades, systems deployment, resolving individual business client complaint.
  • Performed installation and configuration of the WTX 8.0-8.2 on Windows Server as well as MQSeries administration duties.
  • Documented, designed and developed multiple software modules during integration between Confidential - Confidential (C++/Unix) and MONY (WMB/Windows) middleware systems to support Technical Architecture requirements for Confidential - Confidential - MONY merger. The two middleware systems are being integrated based on MQ Series messaging protocol, both for real-time transaction and batch processing.
  • Designed and developed multithreaded components of the proprietary Enterprise Application Integration (EAI) software using C++, MQSeries, Rogue Wave Tools on Sun Solaris platform. This middleware was later replaced by Confidential .

Confidential, New York, NY

Software Engineer

Responsibilities:

  • Designed and developed multithreaded libraries to provide connectivity to the Confidential trading system.
  • Developed real time routines to filter arriving messages by stock symbols.
  • Heavily involved in build, installation and promotion to QA software components.

Confidential, New York, NY

Software Engineer

Responsibilities:

  • Wrote CORBA service using C++ and Rogue Wave Tools on UNIX (Sun Solaris 5.2)
  • Designed and developed multithreaded connectivity between CORBA services
  • Implemented business logic using C++ to invoke various mainframe transactions from legacy system
  • Responsible for Confidential versioning of new production releases
  • Performed service installation and deployment/tuning to production environment
  • Defined MQ Series queues, processes and channels for UNIX and MVS
  • Defined Roma LDAP services as a wrapper to MQ Series
  • Coded FTF Client and FTF Server components using C/C++
  • Performed FTF installation, testing and tuning on UNIX (Sun Solaris 5.2) platform

Confidential, Stratford, CT

Lead Analyst

Responsibilities:

  • User requirement analysis on site at Dictaphone's client Motorola
  • Obtained signoff on authored specifications documents
  • Developed system using MS-Visual C++ 5.0(MFC) and Pro*C/C++ using Orbix (CORBA) on Windows NT for the remote access the Oracle 8.03 database.
  • Designed and implemented multi-threaded middle layer using Microsoft VC++ to support application logic, information access and identify and playback appropriate audio records.
  • Implemented security for data access routines in conformance with user privileges.
  • Implemented server side application to communicate to the GUI written on VB 5.0 using WinSock interface including parsing and data extraction.
  • Implemented different routines to sort and to search data arrays according user requests and to return result sets to GUI.

Confidential, Trumbull, CT

Programmer/Analyst

Responsibilities:

  • Developed programs as an integral part of the build team to implement a software package for Health Care business systems.
  • Conversion programs were created on a HP-UX platform in order to move data to the new Oracle 7.2.2 data warehouse.
  • Programs were written and revised using C, PL/SQL, Pro*C/C++ and UNIX Shell scripts.

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