SUMMARY:

With more than Nineteen years in the Information Technology industry, I have a wide range of experience providing project and technical solutions - developing, documenting, coding, modifying, Creating Test Cases, Unit Testing, Integration Testing, QA Support, troubleshooting, and implementing business technology solutions.

SKILL:

COBOL, Confidential, CA: IDMS MAPC, ADSA, ADS/O, DMLO, z/OS, TSO, ISPF, SDSF, ENDEVOR, EZTRIEVE, FILEAID, VSAM, SAS, MVS Utilities, IMS, System Analysis, Mainframe Development, Application Development, Creating Test Cases, Unit Testing, Integration Testing, QA Support, Troubleshooting, Client Relationship, Communication Skills, Conflict Management, Conflict Resolution, Customer Relations, Detailed Oriented, Leadership, Oral/Written Communication, Problem Solving, Production Support, Requirements Analysis, Natural, N2O, Adabas, SQL, PL/SQL, C, C++, Visual Basic.Net, Java, Microsoft Office Suite, Microsoft SharePoint, MyServices, Panvalet, Remedy, Roscoe, TSO, VSAM, Xpediter, Technical Writing

EXPERIENCE:

Confidential, Fairfax, VA

CONSULTANT (Production Support)

Responsibilities:

• Respecting the objectives and the quality standards established for the production of the deliverable goods.
• Applying suitable methodologies.
• Advising and assisting the internal users during the implementation and the use of computerized systems related to electronic business.
• Intervening simultaneously for several customers.
• At the operating level, coordinating the administrative support activities related to the operation of an electronic business solution.
• As a ROLE, in application development and analysis, duties consisted of analysis, development of detail design specifications, implementation of new user requirements, Creating Test Cases, Unit Testing, Integration Testing, QA Support, Troubleshooting, and emergency system maintenance.
• These requirements include the development of batch input and reporting capabilities primarily utilizing CA development tools.

Technical Environment: COBOL, Confidential, IDMS MAPC, ADSA, ADS/O, DMLO, SAS, z/OS, TSO, ISPF, SDSF, ENDEVOR, EZTRIEVE, FILEAID, VSAM, MVS Utilities, MS WORD, EXCEL, POWERPOINT, OUTLOOK, ACCESS, and SharePoint.

Confidential, Fairfax, VA

CONSULTANT (Programmer Analyst)

Responsibilities:

• Consisted of developing and maintaining a variety of automated information systems used by the Confidential .
• Analyzing user interfaces, maintaining IBM Confidential procedure libraries and Step Libraries.
• Defining the problem and developing system requirements and program specifications.
• Coding, integrating, testing, and debugging software components.
• Preparing required documentation including program-level and user-level documentation.
• Analyzing data error messages and alert logs and implementing corrective actions to resolve issues.
• Integrating Database Management Systems and data with existing application software, websites, portals, storage devices and business applications.
• Designing and writing Test cases and Test execution.
• Verifying defect fixes. Providing client support as necessary.
• Updating user guides and training materials.
• Assisting in the requirements process, including writing functional requirements from business requirements.
• Facilitating requirement, design and testing meetings with the teams.
• Training end users on functionality.
• Identifying training gaps and escalating to management.

Technical Environment: COBOL, Confidential, z/OS, TSO, ISPF, SDSF, ENDEVOR, ROSCOE, FILEAID, XPEDITER, Natural, N2O, ADABAS, VSAM, MVS Utilities, MS WORD, EXCEL, POWERPOINT, OUTLOOK, ACCESS, and SharePoint.

Confidential, Atlanta, GA

PROGRAMMER ANALYST

Responsibilities:

• Consisted of participating in the development, maintenance, enhancement, and support of the Boarding Authorization Revenue Tracking System ( Confidential ) and Statistical Online Flight Reporting System ( Confidential ).
• Developing appropriate software and documentation according to Confidential.
• Supporting and troubleshooting computer systems as required, resolving problems, and providing timely follow up on all problems. Performing other duties as assigned.

Technical Environment: COBOL, Confidential, z/OS, TSO, ISPF, SDSF, Natural, ADABAS, COM-PLETE, PANAPT, PANVALET, FILEAID, XPEDITER, Service Manager, MS WORD, EXCEL, POWERPOINT, OUTLOOK, ACCESS, and SharePoint.

Confidential, California, MD

PROGRAMMER ANALYST

Responsibilities:

• Analyzing user interfaces, maintaining IBM Confidential procedure libraries and Step Libraries.
• Defining the problem and developing system requirements and program specifications.
• Coding, integrating, testing, and debugging software components.
• Preparing required documentation including program-level and user-level documentation.
• Analyzing data error messages and alert logs and implementing corrective actions to resolve issues.
• Integrating Database Management Systems and data with existing application software, websites, portals, storage devices and business applications.
• Designing and writing Test cases and Test execution. Verifying defect fixes.
• Providing client support as necessary.
• Unit Testing, Integration Testing, QA Support, Troubleshooting, Updating user guides and training materials.
• Assisting in the requirements process, including writing functional requirements from business requirements.
• Facilitating requirement, design and testing meetings with the teams.
• Training end users on functionality.
• Identifying training gaps and escalating to management.

Technical Environment: COBOL, Confidential, z/OS, TSO, ISPF, SDSF, ENDEVOR, ROSCOE, FILEAID, XPEDITER, Natural, N2O, ADABAS, VSAM, MVS Utilities, MS WORD, EXCEL, POWERPOINT, OUTLOOK, ACCESS, and SharePoint.

Confidential, Fairfax, VA

PROGRAMMER ANALYST

Responsibilities:

• Duties included analysis, development of detail design specifications, implementation of new user requirements, and emergency system maintenance for programs such as the Confidential .
• These requirements included the development of on-line and batch input and reporting capabilities primarily utilizing CA development tools.
• Providing Documentation Support for the redesigning of the Automated Plan Payment System ( Confidential ), which provides support to the Centers for Medicare and Medicaid Services (CMS) and its contracted Managed Care Organizations and Prescription Drug Plan Contractors to facilitate the payment and adjustment process.
• Creating Test Cases, Unit Testing, Integration Testing, QA Support, Troubleshooting, Developing user guides and user manuals.

Technical Environment: COBOL, Confidential, z/OS, TSO, ISPF, SDSF, CLIST, IMS, IDMS, DMLO, IDD, DME, MAPC, ADSA, ADS/O, MVS Utilities, FILEAID, XPEDITER, MS WORD, EXCEL, POWERPOINT, OUTLOOK, and ACCESS.