Batch Support Specialist Resume Folsom, CA - Hire IT People

SUMMARY:

Seasoned professional IT specialist skilled in D Confidential center, Mainframe and Open System operations, and production scheduling. Experience with JCL, Java, HTML, SQL, UNIX, Microsoft Office Suite, and Windows Server. Strong interpersonal skills working with clients/customers to obtain positive results. Able to learn and adapt quickly, and function well as a team member or individually.

HIGHLIGHTS:

Mainframe D Confidential Center Operations
D isaster Recovery
Production Support/Scheduling
N etwork Operations c lient Relationships
Crisis Management
Procedure Streamlining
System Monitoring
Client Server Scheduling
Escalation Policy Execution

TECHNICAL SKILLS:

Hardware: Confidential Mainframe AS400, HP, Sun, Linux Servers

Languages: JCL, JAVA, HTML, SQL

Software: ESP, ESPx, TSO, ISPF, TPX, TCPIP, Unix, Microsoft Office Suite, VMware, Windows Server, Active Directory, Jenkins, WinSCP, Mobaxterm, Jira, Zeke

Platforms: MVS, IMS, DB2, CICS, Unix

RELATIVE EXPERIENCE:

Confidential, Folsom, CA

Batch Support Specialist

Responsibilities:

Monitor batch processing.
Troubleshoot batch errors.
Build and maintain batch schedules.
Monitor and restart system servers as required.
Process Endevor migrations.
Execute JIRA requests.

Confidential, Burlington, MA

Production Support

Responsibilities:

Worked with clients to build, maintain, and resolve errors in schedules.
Executed successful DR drills collaborating with application and technical support teams.
Ensured reliable job flow by creating and maintaining quality production schedules.
Converted 15 application schedules providing flexibility and dependability in job execution.
Identified and analyzed errors with application team to determine the appropriate resolution.
Taught initial and refresher to team members on new applications and URF procedures.
Monitored 50+ application schedules maintaining availability and reliable service.
Analyzed, diagnosed, and resolved job failures, maintaining timelines and schedule flow goals.
Monitored job execution during Disaster Recovery drills.
Proactively monitored multiple Mainframe systems’ performance and operation procedures on various platforms, as a team member, resulting in reliable system availability.
Investigated and resolved system crashes and errors, effectively minimizing downtime.
Supported Disaster Recovery drills.

Confidential, Raymond, NH

Shipping Associate

Responsibilities:

Loaded freight onto trucks for shipping.
Maintained a clear freight delivery system.
Accurately documented shipment on company computer system.

Confidential, Plaistow, NH

Freight Associate

Responsibilities:

Assisted in unloading trucks.
Sorted and distributed products by department and location.
Filled and maintained shelf stock level.
Downed stock department nightly.

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Batch Support Specialist Resume

Folsom, CA

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