It Support & Website Creation/hosting Resume
San Antonio, TexaS
SUMMARY:
- I have spent more than 13 years in an Infrastructure leadership position.
- I enjoyed the work, the team and the people we supported
- I love the interaction with end user and mentoring my team to do the best possible job for the end users to help keep the end users productive.
- I ’m highly technical and can troubleshoot problems thoroughly and quickly.
- I ’m a servant at heart and really enjoy helping people whether end users or team members alike.
- I have the ability to keep team members engaged.
- I am very pleased that I have had very little turn over within my 22 year career with Confidential Research.
- I also have several recommendations by past supervisors on my linked in profile.
SKILL:
HTML, CSS, Javascript, Bootstrap, PHP, C, C++, Microsoft Visual C#, VB.NET, powershell, Oracle, MSSQL, mysql, VMware ESXi, Cisco ASA, Cisco Router, Cisco Switch, Dell Poweredge, Dell Equalogic, Dell Force10, Fortinet Fortigate, Microsoft Clustering, Disaster Recovery and Business Continuity, 24/7 system design and implementation, SDLC, SOX, JAVA, Python, vbscript, perl, Linux, LAMP, Red hat, Ubuntu, Bash, Data Center design, implementation, and migration, Help Desk management, Internet circuit automatic failover, VMware vSphere, VMware High Availability, multipathing, Site Recovery Manager, Veeam, Veeam One, Solarwinds, Double Take Block Level Replication for Database systems, Active Website Monitoring and automatic failover, Microsoft Threat Management Gateway and Internet Security and Acceleration, Exchange Server 2010, SQL Server 2008, Windows Server, TCP/IP, DNS, DHCP, TLS, SMTP, DFS, VPN, RADIUS, Active Directory, Group Policy and Group Policy Preferences, STRATUS/VOS, Lotus Notes/Domino Administrator and Developer, Ruby on Rails, Citrix, Citrix Netscalar, SysAid, Solarwinds, Barracuda SPAM Firewall, Barracuda Email Archive
PROFESSIONAL EXPERIENCE:
Confidential, San Antonio, Texas
IT Support & Website Creation/Hosting
Responsibilities:
- Perform IT support for small business owners including Server Configuration, Workstation support, OS & Software support and network implementation & troubleshooting.
- Design, Develop, Implement, and Test websites for small business owners utilizing HTML5, CSS3, Javascript, jQuery, Bootstrap and PHP
Confidential, Austin, Texas
Sr. Director, IT Infrastructure
Responsibilities:
- Administered Active Directory including forests and domain migrations and upgrades
- Administered Group Policy Infrastructure including Group Policy Preferences based on policies and guidelines provided
- Management and Support of internal and external DNS
- Management and Support of DHCP architecture and scope
- Designed, Implemented and Managed the Domino/Lotus Notes Infrastructure including clustering, replication conflict resolution, and support.
- Designed, Developed, Implemented, and Validated Lotus Notes applications including Lotus script and Intranet.
- Saved over $1.4MM on edge device replacement project by separating out the replication traffic to its own circuits.
- Monitors and maintains the performance of the Global Infrastructure end to end compliance with company and FDA regulations.
- Manages team to maintain, improve, and ensure network security, reliability, and stability.
- Reviews, recommends, and performs physical and procedural changes necessary to ensure compliance.
- Accountable for maintenance of all server software/hardware and network infrastructure and was able to maintain on a shoe string budget for a few years after the 2008 crash.
- Designs and implements data centers, network infrastructure and domain architecture for network access and collaborative services.
- Evaluates, negotiates and implements systems and services that align with corporate goals.
- Develops integrations with cloud applications to provide data to staff and clients.
- Develops web applications to provide end users with the data they require to perform their duties via LAMP and C#.NET.
- Design, Implement and Administer VMware Infrastructure including LeftHand, NetApp, and Equallogic SANs
- Administer Cisco ASA 5500 series Firewall and VPN
- Administer stacked switches including VLANs and trunking
- Managed IT assets including client computer hardware and software utilizing Lan Sweeper and then SCCM.
- Managed IT assets including server, network and SAN hardware utilizing SCCM.
- Managed IT assets including developer software utilizing SCCM and Microsoft Volume Licensing Manager.
- Managed annual IT budgets for all infrastructure and developer procurement including hardware and software.
Confidential, Austin, Texas
IT Manager
Responsibilities:
- Managed IT Helpdesk and staff to support the user community.
- Designed, Developed and Validated Phone Screening Application in Visual Basic and then again in Lotus Notes.
- Design, Implement and Administer Lotus Notes Email and Applications and then migrated to Exchange Email for the corporation.
- Designed, developed and implemented the first corporate data center.
Confidential, Austin, Texas
Software Development Consultant
Responsibilities:
- Designed and developed Project Tracking System utilizing Microsoft Windows, Visual Basic, Visual C++, MS Access, MS ODBC, Oracle 7, SQR Report Writer, and Crystal Report Writer. The system monitors critical project status information for Project Managers and Executives.
- Converted three Q&A databases to MS Access.
Confidential, Houston, Texas
Software Development Manager
Responsibilities:
- Designed and developed the initial Total Event and Access Management (TEAM) product for the STRATUS/VOS server and PC/DOS/DESQview client.
- Managing software development for the system interfaces which includes schedules, deadlines and software development team.
- System administration experience including setting up accounts, upgrading software, installing new software and initializing the system for TEAM software.
- Network administration experience including setting up TCP/IP hosts and software.
- System analysis, design and development of real - time alarm processing, event management and system interfaces.
- X window programming experience on IBM RS6000/AIX, SUN/UNIX, PC/BSDI UNIX including X library, X toolkit intrinsics, Athena widget set, OSF Motif and Builder Excessory.
- Used DESQview to turn MS-DOS into a multi-processing system which includes process management, database management, TCP/IP network communication and appealing graphical user interface.
- Designed and developed the Closed Circuit TV and the Intercom system management as an add-on to the TEAM product.
- Designed and developed interfaces to external badging systems including TCP/IP network communication and Pro*C database interface.
- Designed and developed a programmer friendly interface to a database system called Ctree.
- Designed and developed RS232 communication interfaces to external systems and devices.
- Managed and maintained all Oracle database interfaces through SQL*Forms and Pro*C.
- Further experience in saving ICS over $1000 per PC workstation due to software and hardware streamlining.
Confidential, Houston, Texas
Data Analyst
Responsibilities:
- Used Dbase III Plus for development and management of the structural materials database for Confidential .
- Upgraded and re-hosted 30 custom software packages ranging from 300 lines to 25,000 lines of code from a SPERRY Confidential mainframe to an AMDAHL/UNIX and CRAY/UNICOS supercomputer.
- Recorded 300 routines of a Fortran graphics package to C on the VAX/VMS Cluster.
- Updated and automated the structural data analysis plots for all of the Space Shuttle flights during the dates of employment.
- Experience in managing software and hardware procurement for the structural department of Confidential .
Confidential, Orange, Texas
Cooperative Engineer
Responsibilities:
- Project planning experience to include one project saving $60,000 with a return on investment of 198%. The project consisted of the simulation of the plant utility systems. The computer simulation composed of integrated software packages such as RS1, Steam System Program (SSP) and custom FORTRAN code on a VAX/VMS Cluster to obtain current, actual data directly from measuring devices within the plant.
- Developed a computerized artificial intelligence system to analyze data to provide plant management information to plant operators.
