Technology Network Technician Resume

SUMMARY:

10 years in the Oil Refinery Industry (Acting Supervisor) Dock and Tank Field Operations
2 years in sales and 15+ years working with computers
Troubleshoot software and hardware, capable of taking apart and putting together a PC
Visited and repaired computers in over 20 residences on any given day
Generated $3K in any given month
Networked in a Business to Business (B2B) environment

COMPUTER SKILLS:

MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Windows Operating Systems Window 7, Windows 8, Windows 10, Intranet, Scanners, Printers, and other peripheral equipment

EXPERIENCE:

Technology Network Technician

Confidential

Responsibilities:

Diagnoses and troubleshoots hardware failures
Maintains and sets up backup system for file servers and in - office desktop computers
Provides technical support for hardware and software in the office
Ensure daily activities are aligned with Network Operations
Maintains wired and wireless networks, desktop, notebook, and server computers
Network Cabling to Department of sites
Recommends improved service routines, production techniques and modifications or additions to equipment. Installs and tests new software

Help Desk Specialist

Confidential

Responsibilities:

Receives calls from users requesting solutions or service to personal computer problems
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Create, Modify, and Reset User Accounts through Active Directory and Microsoft Exchange Server
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Researches and resolves routine user problems related to computer and communication, equipment and software. Records all problems reported or discovered
Conducts and coordinates user support for personal computer software/hardware and on-line systems through telephone communication and on site assistance
Maintains current computer software materials such as user manuals, guides and technical support materials
Performs d Confidential entry and output verifications and other related duties as required.
Provides monthly reports, based on Help Desk System and other information

Dock Operator

Confidential

Responsibilities:

Tank Field and Dock facility line-ups of all petroleum products. Crane Operations
Gauging and Sampling Petroleum products
Propane and Refrigerated Butane Loading operations, Operations of Portable Flare to Purge pipe lines
Completed Course in Permit Writing CPR and First Responder
HAZMAT and Hazardous Waste Operations and Emergency Response (HAZWOPER)
Familiar with OSHA and EPA standards for the Marine Terminal Operations
Monitor the performance on Pumps and Compressors with minor maintenance
Took in Lockout/Tagout (LOTO) System for area isolation and maintenance
Control Loading and Discharging of Ships’ Cargo containing Hazardous Materials (HAZMAT)
Ensured ships’ documents were accurate and placed with appropriate parties

Distribution Control System (DCS) Operator

Confidential

Responsibilities:

Consistently read & follow all operating procedures and departmental instructions on the Marine Vapor Recovery Benzene Loading of vessels to keep effectiveness of the operations
Analyzes the log report to pin point any problems and takes immediate actions to avoid trips or disturbance that could lead into loss of time & revenue

Sulfur Loader Operator

Confidential

Responsibilities:

Transported Sulfur Pellets to Vessels by start specified boom conveyor belts, adjusting height, swing and extension of boom accordingly. Regulated conveyor speed to prevent spilling or weight variations

Inspector

Confidential, St. Croix, Virgin Islands

Responsibilities:

On called 24/7 for duty
Gauging petroleum products for quantity on ships and sampling ships
Gauging of Shore Tanks for Quality and Quantity
Visual inspection of laboratory samples and minor testing of petroleum products

Sales Representative

Confidential, St. Croix, Virgin Islands

Responsibilities:

Built and maintained relationships with 20-30 retail establishments
Wholesaled and retailed confectionaries, Ovaltine, Listerine, and Pharmaceuticals products
Sold medical goods such Benadryl and Tylenol
Generated $3K in any given month
Created relationships with consumers
Networked in a Business to Business (B2B) environment

Computer Technician

Confidential, St. Croix, Virgin Island

Responsibilities:

Supported consumers on a variety of technical issues and provided high quality customer service
Document the process of technical support to further evaluate and solve the problem
Remotely diagnose and repair network issues along with hardware/ software problems
Visited and repaired computers in over 20 residences on any given day
Worked on both laptops and Personal Computers

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