SUMMARY:

• IT Professional with 8+ years of experience in Software Applications Packaging and Repackaging using Wise Package Studio, InstallShield AdminStudio, Office 365 and App - V.
• Worked on Various Applications with automated scripts using Microsoft Installer (MSI), Wise Scripts (WSE), Wise for Windows Installer, Wise Package Studio Professional, and InstallShield AdminStudio to automate the installations
• Repackaging MSI based applications using AdminStudio, native Microsoft tools and/or Wise Package Studio.
• Developing, Maintaining and Supporting MSI application packages using InstallShield AdminStudio, Wise Package Studio Professional and WiX (Windows Installer XML).
• Well versed with Windows Registry, File System, Services, Devices, Security
• Strong hands on knowledge of Microsoft Office 365 messaging and collaboration platform and components including Exchange Online, One Drive for business and Azure Active Directory Sync (AADS)
• Strong hands on migration experience of Office 365 (package / customize/ deploy/ troubleshoot/ post deployment support / L3 support) Worked on both Machine based and User based License Office 365 Pro Plus
• Experience of Exchange migrations from on-perm to O365 Exchange, Use of ADFS federation in respective Office 365
• Ability to troubleshoot complex compatibility problems with Office 2016 applications and business applications
• Experience of Application virtualization solutions and Streaming solutions (App-V).
• Experience with good documentation and providing update to date packaging reports to the manager.
• Experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches).
• Experience in deploying the packages using GPO and Active directory.
• Experience in creating packages for Citrix XenApp environment.
• Experience with Microsoft BitLocker Administration(MBAM)
• Experience with Symantec Endpoint Protection(SEP)
• Self-motivated, detail oriented, organizes with a strong ability to multi task

TECHNICAL SKILLS:

Deployment Tools & Others: SMS 2003, SCCM 2007 R2, SCCM 2012,BMC Software, Altiris 7.0, 7.1.2,BladeLogic 7.x, APP-V-4.6Sp1, App-V 5.0 Beta, Citrix, ThinApp, hyper-v, AppDNA 6.1, LanDesk,HPRadia 4.0,7.90,8.10.

Virtualization Tools: Ghost, Microsoft Virtual PC, VMware vSphere and workstation

FileMon, RegMon, Process Monitor:, Process Explorer, Orca

Languages: Visual Basic 6.0, XML, Windows Script, Wise Script, and VBScript,VB.NET, VBA, PowerShell, Windows batch script, Unix, Linux.

Operation Systems: Windows Server 2003, 2008 and 2012, XP, Vista, Win 7, Win 8 & Win 10

PROFESSIONAL EXPERIENCE:

Confidential, TX

Application Packager / SCCM / O365 Migration Specialist

Responsibilities:

• Planning and implementation of software deployment to client workstations using management tools such as SCCM 2007 R2, SCCM 2012 R2 and SCCM 1606.
• Assisting with the troubleshooting of applications in relation to application packaging and virtualization.
• Define packaging standards and streamline the processes.
• Create SCCM Configuration Items and Baselines, SCCM collections, SCCM reports and Queries.
• Working on Installshield AdminStudio, wise package studio and Admin studio repackager to create MSI packages to deploy on to windows 8 32bit and 64 bit workstations.
• Troubleshoot Microsoft Software Center 2012 specific issues related to both client and back end.
• Worked on Windows 10 OS Image and deployment for the hardware refresh project
• Troubleshooting application security and performance issues
• Worked on Microsoft BitLocker Administration and Monitoring, BitLocker Encryption key storage, backup and recovery
• High availability and recovery for the MBAM database, recovery of encrypted data from fixed and removable drives (BitLocker to go)
• Developed BitLocker Group Policy template specific to the customer environment
• Involved in the Migration of Exchange 2007 to Microsoft Office 365.
• Participated in information gathering for Office suite advance automation tool and code implementations that will require modification in order to accommodate an upgrade to Office 2016 from 2007.
• Strong knowledge of Office 365 fundamentals and administration via portal.office.com
• Supporting/hands on troubleshooting on shared calendars, delegate access, migrating PST and In-place archiving
• Worked (packaged/ Customized/Deployed /Troubleshoot/Post deployment support /L3 Support) on both Machine based licensing and User based Licensing of Office 365 Pro Plus
• Developed Office 365 License Assignment tool(PowerShell) that dynamically finds the available licenses with in an Office 365 tenant, allowing the administrator to pick and choose which license to assign to specific user.
• Proven expertise with Microsoft Office Suite products (Word, Excel, Outlook, PowerPoint and Visio) and strong familiarity with Excel macros, VBA code and other automation capabilities.
• Analyze, recommend, develop and implement process that protect Client assets and client information from threats and adversaries in the Office 365 deployment.
• Regular SCCM client and backend maintenance and upgrades.
• Monitor Microsoft SCCM Platform health and mitigate identified problems.
• Experience on Remediating SCCM 2007 and SCCM 2012 R2 Client Issues Using PSexec Tool.
• The utilization of various scripting methods including VB and PowerShell to automate processes.
• Sequencing virtual packages for Windows 7 using Microsoft App-V 5.0.
• Developing and implementing application packaging standards and guidelines following Microsoft best practices.
• Knowledge of Active Directory, REGEDIT and REGEDT32.
• Experience in troubleshooting issues related to Environment variables and system variable set by operating system and Application.
• Created silent installs to various vendor applications and also created Transforms to vendor MSIs using InstallShield Tuner and Orca.
• Develop packages for streaming with Citrix XenApp 6.5using XenApp Streaming Profiler.
• Worked on Repackaging the MSI as needed with customization for the Citrix XenApp 6.5 environment
• Expertise in writing custom actions using VB script.
• Deploying the packages using GPO and Active directory.
• Testing applications in different user profiles (Admin and standard Users) make sure that they function properly for all users on the managed Windows 7 Platform.
• Documenting step-by-step process used for Repackaging and testing which includes custom action scripts.

Confidential, VA

Application Packager /SCCM Consultant/Desktop Engineer

Responsibilities:

• Gathering Requirements, Packaging, testing and Deploying software packages
• Created Windows Installer setup packages (. MSIs ) and modified the MSi’s as per the standards
• Extensively worked on MSI, MST(Transforms), MSP(Patches) and MSM (Merge Modules)
• Strong experience on Custom actions using VBScript, Batch script, CMD line and WISE Scripts.
• Worked on setting up Active setup keys
• Ability to create Windows packages by building application code into a silent / automated package to be deployed using a standardized and repeatable process.
• Ability to deploy Windows Non-Prod packages by taking a software package and Experience in Application Scripting, Packaging/ Re-packaging, script customizations, Microsoft Installer (MSI ) technology and Application Distribution technologies which includes experience in the use of Install Shield, Power Shell, VB Script, Batch script, and Software Distribution system experience including SCCM and Altiris.
• Experience on creating collections, creating packages and programs, Task sequencing(creating/deploying ), checking logs for troubleshooting, scheduling packages for deployment
• Built Upgradesand Patches (MSP) according to the package requirement Worked on building Windows installation packages from XML source code using WiX (Windows Installer XML) tool set
• Created profiles using Citrix Streaming Profiler for windows and published applications using Citrix App center console
• Troubleshoot Symantec Endpoint security issues
• Developed and deployed Windows firewall policy
• Implementation, deployment and provide guidance support on Active Directory, encryption key storage, encryption key recovery and Group Policy considerations
• Effective analytical, planning, organizational, problem determination and resolution process skills.
• Ability to differentiate and create both 32bit and 64bit application package
• Effective interpersonal, verbal and written communications skills for both technical and non-technical personnel
• Experience in AdminStudio Application Compatibility tool to verify applications are compatible with targeted operating systems.
• Responsible for creating wise, VBscripts to automate exe applications.
• Responsible for virtualizing applications through VMware ThinApp 5.0.
• Created Dedicated and Floating desktops and published VMware Thin App packages and troubleshooting the issues.
• Expertise in writing custom actions using VB script.
• Experience in creation of merge modules using ORCA.
• Knowledge of Microsoft VMware Workstation and vSphere 5.X .
• Working experience with Application Model in MS Configuration Manager 2012 .
• Working experience with Windows Application Compatibility Tool (ACT)and ability to create and apply SHIMs
• Ability to address environments-related configuration issues identified in a non-prod environment.

Confidential, MI

Application Packager /Desktop Engineer

Responsibilities:

• Working on Windows XP to Windows 7 Migration Project.
• Repackaging third party applications in to msi format to support company standards and distribution methods.
• Working on Installshield Admin studio repackager to create msi packages to deploy on to windows 7 32bit and 64 bit workstations.
• Created silent installs to various vendor applications and also created Transforms to vendor MSIs using InstallShield Tuner and Orca.
• Worked on .REG files like creating/merging, debugging the invalid entries and working with existing Registry using VB Scripts etc.
• Experience designing, implementing, and supporting Microsoft Application Packaging Software App-V
• Used App-V to sequence the applications on Sequencer and Streamed (.ICO, OSD, .SFT, .SPRJ) files onto the client by publishing them through the SCCM Console.
• Created workstations build records using VMware and we build the packages on VMware.
• Experience on managing testing infrastructure - Virtual/physical machines cluster to help business meet their testing needs and experience on Remote Desktop support.
• Responsible for troubleshooting Applications that fail during Deployment though SCCM 2007.
• Experience on implementing AdminStudio and Windows Installer security concepts and best practices and monitoring of SCCM package deployments.
• Worked on troubleshoot SCCM client health and package related issues and remedy them.
• Experience designing, engineering, and implementing SCCM 2007 environment.
• Worked on applying isolation modes to individual directories and subdirectories as well as to registry locations.
• Drive and contribute to application compatibility testing for Office 2010, IE9, Adobe Acrobat/Flash and Java Runtime.
• Created core packages like MS Office, MS Visio, MS Publisher and MS Access for Windows 7 gold Image itself.
• Packaging / repackaging applications for distribution via SCCM using Installshield and wise package studio.
• Experience troubleshooting and elevating registry and file system security through MSI in a locked down desktop environment.
• Used Zero Touch Installation (ZTI) deployment strategy along with SCCM 2007.
• Created Dedicated and Floating desktops and published VMware ThinApp packages and troubleshooting the issues.
• Worked on converting standard application installers such as .msi files into self-contained EXE files through VMware ThinApp.
• Worked on modifying Package.ini parameters to increase the variety and complexity of applications that can be virtualized using VMware ThinApp.
• Update applications using Application Sync and other methods using VMware ThinApp
• Used Thin Direct to redirect URLs with application dependencies to their preferred browser.