We provide IT Staff Augmentation Services!

Computer Technician Resume

PROFILE SUMMARY:

Highly skilled in installing, repairing, maintenance and troubleshooting computer hardware and peripherals. Works well independently, or in a group settling providing all facets of computer support. Working knowledge of networking devices and printers. Knowledge and understanding of numerous software packages and operating systems. Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results. Excellent analytical and problem solving skills.

KNOWLEDGEABLE AREAS:

  • Office 365
  • Virus/spyware removal
  • Desktop/Laptop repair
  • Kentico
  • Multiple application support
  • Operating system installation
  • TCP/IP
  • Testing Applications
  • Documents preparation
  • Application testing
  • SharePoint 2010/2013
  • Windows Server 2008/2012
  • Ports and Protocols
  • System restoration
  • Windows XP/7 Migration
  • System Backups
  • Spiceworks ticketing systems
  • WindowsOS troubleshooting
  • Active Directory
  • Switches/routers
  • Hardware Installation

EXPERIENCE:

Confidential

Computer Technician

Responsibilities:

  • Device Repair
  • Install Operating Systems
  • Resolves Customer Problems with Strong Customer Service Negotiation Skills
  • Configured Laptops & Desktops
  • Managed Windows 10
  • Displayed Excellent Customer Service Skills in Heated Environments
  • Imaged Different Types of Laptops & Desktops with Windows 10 & Microsoft

Confidential, Washington, DC

Computer Technician

Responsibilities:

  • Installed software, modified and repaired hardware and resolved technical issues.
  • Provided base level IT support to non - technical personnel within the business.
  • Resolved customer complaints and concerns with strong verbal and negotiation skills.
  • Displayed courtesy and strong interpersonal skills with all customer interactions.
  • Managed Windows XP/Vista/Windows 7
  • Ensure that Spiceworks tickets are resolved and completed to the client’s satisfaction.
  • Active Directory - Resetting user accounts and Passwords

Confidential, Washington, DC

Stocker/Cashier

Responsibilities:

  • Stocked Shelves
  • Cashier
  • Unloading Trucks
  • Kept Tracked of Inventory
  • Customer Service Desk

Confidential, Arlington, VA

Cashier/Barista

Responsibilities:

  • Cashier
  • Food Prep- Prepped Various Types of Food
  • Barista-Prepped & Fixed Different Types of Hot/Cold Drinks

Hire Now