PROFILE:

Knowledgeable and motivated Application Analyst with more than 7 years of experience in reporting, application support and modeling. Proven ability to work independently, prioritize and resolve problems. Highly inquisitive with a desire to learn and build a higher level of expertise. Supportive team member who is motivated and driven to exceed expectations. Exceptional interpersonal and communication skills with ability to foster relationships and build consensus among diverse teams and management.

SKILL:

• UML & HTML & XML
• BPMN 2.0
• Modeling & Application Support
• EA Sparx
• SDLC
• Microsoft Office
• Access & MS SQL Server
• Structured Query Language
• Quality Assurance
• Skype for Business

PROFESSIONAL EXPERIENCE:

Confidential

Virtual Assistant

Responsibilities:

• Answer and make phone calls professionally
• Schedule and re - schedule appointments
• Take phone messages completely and accurately
• Provide various levels of customer service
• Calendar Management

Confidential

Sparx Modeler

Responsibilities:

• Converted BTL models to EA Sparx dynamic modeling
• Discovered the product area and mapping of systems to business capabilities
• Demonstrated ability to work under minimal supervision
• Successfully collaborated with architects and senior managers via Skype and in person
• Succeeded in designing the models ahead of schedule

Confidential

Application Analyst

Responsibilities:

• Participated in DevOps projects and tasks
• Created BPMN models and reports
• Collaborated with developers to translate business and functional requirements into technical implementation
• Developed test case scenarios and test plans based on specifications
• Managed troubleshooting and resolution of application and issues