SUMMARY:

• Demonstrated capacity to exercise sound judgment, diplomacy, tact and discretion in handling sensitive information in a confidential and appropriate manner
• Well - developed professional organizational skills including the ability to coordinate workflow, determine priorities, meet deadlines and effectively balance competing demands within a high-pressure environment
• Excellent written, oral and interpersonal communication skills with the proven ability to prepare high quality documentation and the capacity and confidence to deal with a wide range of clients internally and externally including senior members of the business community and Federal Government.
• Maintain meeting schedules and calendar management, answer phones, filing, make travel arrangements, prepare expense reports, prepare client communications (emails, calls, letters, memos, faxes), coordinate meetings
• High degree of proficiency with Microsoft Word, QuickBooks, Excel, PowerPoint, Access, Publisher and Outlook, NextGen

AREAS OF EXPERTISE:

• Billing & Coding
• Database Management
• Customer Service
• Travel Arrangements
• Time-Keeping
• Tracking Budget Expense
• Vendor Invoices
• Auditing
• Calendar Management
• Electronic Records Management

PROFESSIONAL EXPERIENCE:

Confidential

Accounting Payable Clerk/Administrative Assistant, Alexandria, VA

Responsibilities:

• Process accounts and incoming payments in compliance with financial policies and procedures
• Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables data
• Prepare bills, invoices and bank deposits
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted. Verify discrepancies by and resolve clients' billing issues
• Facilitate payment of invoices due by sending bill reminders and contacting clients
• Assisted staff with basic administrative duties including expense reports, schedules and travel.
• Maintain meeting schedules and calendar management, answer phones, filing, make travel arrangements, prepare expense reports, prepare client communications (emails, calls, letters, memos, faxes), coordinate meetings. provide front desk coverage for receptionist during lunch breaks and absences, process all incoming and outgoing mail (USPS, FedEx and UPS) and distribution of internal mail.
• Generate financial statements and reports detailing accounts receivable status

Confidential

Administrative Assistant, Alexandria, VA

Responsibilities:

• Maintain constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance as well as approve and submit all invoices to corporate office for payment
• Confirm all leases and corresponding paperwork are completed and accurately entered into rental database
• Assure prompt and positive action on all resident complaints, questions, concerns and suggestions, as well as conduct quality assurance follow-up; respond to inquiries regarding services and building issues
• Provide administrative assistance with resident files, ledger cards, which may include information regarding current employment, work telephone, number of vehicles parked on property, license numbers, assigned parking number/permit, and emergency information
• Lead the community emergency team ensuring proper response and handling of all community emergencies with staff and residents in order to minimalize liabilities

Confidential

Assistant Property Manager, Rockville, MD

Responsibilities:

• Maintain constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance as well as approve and submit all invoices to corporate office for payment
• Confirm all leases and corresponding paperwork are completed and accurately entered into rental database
• Assure prompt and positive action on all resident complaints, questions, concerns and suggestions, as well as conduct quality assurance follow-up; respond to inquiries regarding services and building issues
• Provide administrative assistance with resident files, ledger cards, which may include information regarding current employment, work telephone, number of vehicles parked on property, license numbers, assigned parking number/permit, and emergency information
• Lead the community emergency team ensuring proper response and handling of all community emergencies with staff and residents in order to minimalize liabilities

Confidential

Administrative Coordinator, Annapolis, MD

Responsibilities:

• Oversaw inventory and office supply purchases
• Composed and drafted all outgoing correspondence and reports on management’s behalf
• Trained new employees on multiple medical billing programs and data entry software
• Created company's first employee manual for training and development purposes
• Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support
• Facilitated and organized record retrieval by maintaining filing system for both in-house and discharged residents

Confidential

Front Desk Supervisor, La Plata, MD

Responsibilities:

• Oversaw daily office operations for staff of eight employees
• Kept organized documentation of prescription refill information for office of 20 physicians
• Reduced overhead by taking on more responsibility with creative and administrative projects
• Managed executive calendar and coordinated weekly front desk team meetings
• Improved timely paying of bills by developing flexible payment plans for patients
• Scheduled new and follow-up patient appointments; verified insurance coverage; checked patients in/out; collected co-pays
• Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
• Reviewed applicant resumes and coordinated both phone and in-person interviews
• Screened all visitors including VIP’s and vendors directing them to the correct employee or office