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Requirements Coordinator Resume

SUMMARY:

  • Over 14 years’ experience in Information Technology.
  • Expertise in communication, team engagement, analysis and project planning from inception through completion.
  • Driven and dedicated to customer satisfaction, exceeding expectations and optimizing user experiences.
  • An excellent team player with an emphasis on leadership, organization, quality, development and management of documentation deliverables and reporting matrices
  • Excellent verbal, written, and interpersonal communication skills
  • Develop and analyze business requirements gathering and change management of project initiatives
  • Interface and communicate with business clients and technology partners
  • Analyze information, forecasts, methods, schedules, systems, processes and procedures
  • Analyze and develop application improvements, functional specifications, system design criteria
  • SLDC projects, both waterfall and agile
  • Participate in UAT testing, script writing, defect tracking, traceability matrix
  • Able to adapt to changing business, technology, and competitive environments
  • Great team player

SOFTWARE SKILLS:

  • MS Word MS Powerpoint Salesforce Outlook
  • MS Excel MS Project Jira HTML
  • MS Visio Sharepoint HP Quality Center Agile

PROFESSIONAL EXPERIENCE:

Confidential

Requirements Coordinator

Responsibilities:

  • Ability to communicate technical information to a non - technical audience; communication of business information to a technical audience
  • Elicit requirements and document in a Business Requirements Document format
  • Able to identify business processes for redesign; Determine how to improve existing business process; Identify modifications to automated processes
  • Identify complex requirements across systems and business domains
  • Set up Requirements Gathering sessions with LOB’s to ensure proper requirements are created before submitting through our ART SharePoint
  • Monitoring all requests that come through the ART Workflow

Confidential

Business System Consultant

Responsibilities:

  • Taking the Request for Proposal (RFP) and translating those requirements into User Stories
  • Holding JAR sessions with the business subject matter experts to review the User Stories for content
  • Ensuring all requirements are captured, such as technical, system, and non-functional
  • Bridge the gap between the business units and technical team through strong ability to articulate requirements via various mediums.
  • Working with the business subject matter experts and the vendor to develop and test software application
  • Writing acceptance criteria with the quality assurance team and doing UAT testing

Confidential

Business System Consultant

Responsibilities:

  • Responsible for Data Integrity of the AOR (Asset Onboarding Repository) system
  • Ensuring the LOB (Line of Business) can access, pull reports, and update data to ensure accurate applications are being captured though monthly refresh of AOR
  • Creating reports for management utilizing VLOOKUP, pivot tables
  • Facilitates AOR Basic Training Classes for new users
  • UAT testing of all change requests for Releases and ‘Off’ Releases
  • Responsible for monitoring requests and mitigation of risk
  • Ensuring faster access for team members
  • Working with the development team on enhancements within the system

Confidential

Analytic Analyst

Responsibilities:

  • Transferring business requirements into functional system design from Legacy SDD to ST SDD
  • Worked closely with the development team on applications such as WCA, API, Secure Channel, Event Messaging
  • Call meetings to review documentation with the line of business
  • Functioned as a PM for large complex projects
  • Worked as an internal consultant within technology and business groups by evaluating current processes and recommending new e-commerce solutions that reduce costs or extend current capabilities

Confidential

Product Analyst

Responsibilities:

  • Working with Stakeholders on requirements
  • Setting up Stakeholder reviews
  • Adding requirements into Salesforce
  • Gathering feedback and sign-off
  • Assigning tickets to Sprints
  • Ensuring the tickets have the correct requirements, stories, and test cases

Confidential

Sr Business Analyst

Responsibilities:

  • Consulted with Project Managers and Project Teams to establish appropriate implementation strategy to include planning, designing communications, training development, and implementation.
  • Responsible for creating business & functional requirements and transforming those requirements into Test Cases
  • Responsible for creating the ‘training manual’ along with training the end-user
  • Understanding HPQC in order to write up defect tickets
  • Worked on Business Analyst Training for Customer Service Group
  • Training background that enables me to teach the classes

Confidential

Business System Analyst

Responsibilities:

  • Elicits and documents business and functional requirements for software and system development, maintenance and enhancement.
  • Daily interface with the development and testing teams to ensure a complete and comprehensive understanding of the needs of business stakeholders regarding projects involving software and system development, maintenance and enhancement.
  • Conducts weekly evaluation and prioritization of system enhancement requests.
  • Works directly with customers to translate business requirements into best practice solutions.
  • Using the Agile/Scrum Methodology, meeting daily for ‘Stand up’ meetings, ensuring we met our 2 week sprints

Confidential

Product Business Analyst

Responsibilities:

  • Integrating FNBO Merchant Services and their portfolio onto our backend reports (CBOS application).
  • Developed Business Requirements Documentation for Customer Inquiry Reports. Lead data mapping sessions with the client to ensure all fields were mapped and/or developed NET new fields when needed.
  • Created Test Scenario’s, executed UAT testing, and tracked defects in HP Quality Center.
  • Responsible for cross functional project plans for client implementations/enhancements. This included timelines, dependencies, and resource allocation
  • Responsible for the life cycle of the project, from request through production launch and support
  • As a team member I was involved in the ramp up of our team members by interviewing potential team members

Confidential

Business Analyst

Responsibilities:

  • Responsible for detailed analysis and documentation of business requirements and aligning the business requirements with technical solutions.
  • Tracked and updated projects using Planview
  • Excellent listening skills, self-starter, assertive, thorough, follows established procedures, ability to meet deadlines, flexible, adapts to change quickly
  • Familiar with TPX, ARMANI, Q-Matic systems

Confidential

Business Analyst

Responsibilities:

  • Was the liaison between business stakeholders, subject matter experts and development team
  • Owned the business and system requirements
  • Owned and created business process models, use case diagrams, context diagrams, data flow diagrams, etc.
  • Excellent listening skills, self-starter, assertive, thorough, follows established procedures, ability to meet deadlines, flexible, adapts to change quickly
  • Owned and created ‘Use Cases’ and ‘User Stories’
  • Created Traceability Matrix that coincided with the Functional Spec
  • Tracked all Tasks and Defects within TFS
  • Utilize HP Quality Center to write Test Cases and update Defects

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