Jr. Support Analyst Resume Oxford, Pennsylvania - Hire IT People

PROFESSIONAL SKILLS:

EMPLOYMENT HISTORY:

Confidential

Jr. Support Analyst, Oxford, Pennsylvania

Responsibilities:

Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced.
Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.
Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs.

Confidential

Security Analyst Intern, Philadelphia, Pennsylvania

Responsibilities:

Document computer security and emergency measures policies, procedures, and tests.
Perform risk assessments and execute tests of data processing system to ensure functioning of data processing activities and security measures.
Monitor current reports of computer viruses to determine when to update virus protection systems.

Confidential

Technical Support Specialist, West Chester, Pennsylvania

Responsibilities:

Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.
Track the status of requisitions, contracts, and orders.
Calculate costs of orders, and charge or forward invoices to appropriate accounts.
Prepare, maintain, and review purchasing files, reports and price lists.

Confidential

Accounts Receivable, Collegeville, Pennsylvania

Responsibilities:

Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Record information about financial status of customers and status of collection efforts.
Locate and monitor overdue accounts, using computers and a variety of automated systems.

Confidential

Technical Support Specialist, Philadelphia, Pennsylvania

Responsibilities:

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Confer with staff, users, and management to establish requirements for new systems or modifications.
Prepare evaluations of software or hardware, and recommend improvements or upgrades.
Identify the causes of networking problems, using diagnostic testing software and equipment.