PROFESSIONAL SKILLS:

• Java
• Python
• C++
• SQL

EMPLOYMENT HISTORY:

Confidential

Jr. Support Analyst, Oxford, Pennsylvania

Responsibilities:

• Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced.
• Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.
• Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs.

Confidential

Security Analyst Intern, Philadelphia, Pennsylvania

Responsibilities:

• Document computer security and emergency measures policies, procedures, and tests.
• Perform risk assessments and execute tests of data processing system to ensure functioning of data processing activities and security measures.
• Monitor current reports of computer viruses to determine when to update virus protection systems.

Confidential

Technical Support Specialist, West Chester, Pennsylvania

Responsibilities:

• Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.
• Track the status of requisitions, contracts, and orders.
• Calculate costs of orders, and charge or forward invoices to appropriate accounts.
• Prepare, maintain, and review purchasing files, reports and price lists.

Confidential

Accounts Receivable, Collegeville, Pennsylvania

Responsibilities:

• Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
• Record information about financial status of customers and status of collection efforts.
• Locate and monitor overdue accounts, using computers and a variety of automated systems.

Confidential

Technical Support Specialist, Philadelphia, Pennsylvania

Responsibilities:

• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Confer with staff, users, and management to establish requirements for new systems or modifications.
• Prepare evaluations of software or hardware, and recommend improvements or upgrades.
• Identify the causes of networking problems, using diagnostic testing software and equipment.