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Jr. Support Analyst Resume

Oxford, PennsylvaniA

PROFESSIONAL SKILLS:

  • Java
  • Python
  • C++
  • SQL

EMPLOYMENT HISTORY:

Confidential

Jr. Support Analyst, Oxford, Pennsylvania

Responsibilities:

  • Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced.
  • Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.
  • Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs.

Confidential

Security Analyst Intern, Philadelphia, Pennsylvania

Responsibilities:

  • Document computer security and emergency measures policies, procedures, and tests.
  • Perform risk assessments and execute tests of data processing system to ensure functioning of data processing activities and security measures.
  • Monitor current reports of computer viruses to determine when to update virus protection systems.

Confidential

Technical Support Specialist, West Chester, Pennsylvania

Responsibilities:

  • Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.
  • Track the status of requisitions, contracts, and orders.
  • Calculate costs of orders, and charge or forward invoices to appropriate accounts.
  • Prepare, maintain, and review purchasing files, reports and price lists.

Confidential

Accounts Receivable, Collegeville, Pennsylvania

Responsibilities:

  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Record information about financial status of customers and status of collection efforts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.

Confidential

Technical Support Specialist, Philadelphia, Pennsylvania

Responsibilities:

  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Prepare evaluations of software or hardware, and recommend improvements or upgrades.
  • Identify the causes of networking problems, using diagnostic testing software and equipment.

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