SUMMARY:

An accomplished, versatile office manager with progressive experience impacting corporate performance by skillfully providing analytical and operational support for various level of staff and management. Also the ability to ensure a great customer experience while managing the company’s resources.

KEY STRENGTHS:

Experience/Customer Service/Organized/Detail Oriented/Team Leadership/Project Management/Process Improvement/Vendor Relations/Budget Management

WORK EXPERIENCE:

Office Administrator

Confidential, Washington, DC

Responsibilities:

• Provide administrative service and support for the Confidential Confidential .
• This included but not limited to processing security clearance for Visitor, Dignitary and other Government Officials.
• Providing administrative support the Division Attorney General and other Sr. Government Officials.
• Process all incoming and outgoing confidential packages for the division.
• Provide to co - workers or new employees on policies and procedures related to the operations and security of the Confidential .
• Assist supervisor with special projects, including file auditing and data analysis.

Loan Specialist

Confidential, Beltsville, MD

Responsibilities:

• Process conventional, equity and sub-prime mortgage loans.
• Review applications for completeness.
• Review credit reports, income documents, title reports and appraisals.
• Perform income and mortgage calculations.
• Follow-up on loan documents from third parties and customers and conform data integrity.
• Input and updated utilizing various loans programs including EDGE and CLUES.
• Accept underwriting authority, complete underwriter screens and run final analysis.
• Clear loan conditions and prepare documents for the loan closing.
• Escalate any issues that impact loan decisions and update system status as necessary.
• Order appraisal, flood insurance, and title reports.
• Greet customers and answer phones.

Sales Associates

Confidential, Arlington, VA

Responsibilities:

• Meet and greet customers.
• Explain the product and services of different watches.
• Replace batteries and adjust bands. Inventory control on watches.
• Take layaway payments, returns and refunds on watches.
• Open and close the store.
• Balance out the store, which contains counting the drawer, pull reports, and credit card batch.