Package Solution Consultant Resume Armonk, NY - Hire IT People

SUMMARY:

Seasoned PeopleSoft HCM implementer with experience in multiple industries; demonstrated product expertise and proven success communicating with technical and functional staff.
Managed projects from initiation through post - implementation support for companies with 2,500 to 20K employees.
Proven record of bringing projects in on-time, within budget, and meeting/exceeding requirements.
Recognized by technical teams for expertise drafting functional design documents for development; acknowledged by developers for creating optimal design documentation. Success creating tutorial documents for clients, including instructions for maintenance and troubleshooting processes.
Exceptional communicator, keeping clients aware of issues, creating regular status reports, and providing frequent updates.
Provides streamlined communication regarding “scope creep” and other concerns, noting time and resource impact.
Promptly identifies and resolves employee concerns by addressing issues directly and providing related information/training.
Directed projects with short/long-term timeframes for manufacturing (domestic and international), transportation, higher education, communications, nonprofit, government, health, retail, and service clients.

TECHNICAL SKILLS:

Computer Skills: Microsoft Office Suite, PeopleSoft, Repertoire, Web Design

PROFESSIONAL EXPERIENCE:

Confidential, Armonk, NY

Package Solution Consultant

Responsibilities:

Mapped client requirement to user stories, work items and test scripts.
Provided support and mentoring to newly-hired team members on a federal government agency project:
Created a new hire guide for incoming team members.
Instructed new user on delivered Federal Government functionality in PeopleSoft HCM 9.2, as well as Manager Self Service customizations created for the government agency.
Provided guidance on creation/maintenance of team newsletter and internal team communications.
Managed a team of four training material developers, and assisted in creating UPK training materials as needed.
Assisted in troubleshooting issues related to a PeopleSoft HCM implementation, including HR, benefits and security items.

Confidential, Herndon, VA

Project Manager/Lead IT Functional Consultant

Responsibilities:

Identified and implemented custom solutions, including employee and manager self-service, compensation management, ePerformance, career and succession planning, and classic and fluid dashboards.
Developed and implemented tutorials and training guides with Quick Links, Pivot Grids, and HR notifications.

Confidential, Dallas, TX

Project Manager/Principal Consultant

Responsibilities:

Ensured third-party vendors, internal/external developers, and clients had necessary information, resulting in successful custom upgrade interfaces and reporting.
Spearheaded project incorporating four new companies into a parent retail firm. Integrated systems and provided additional training and guidance.
Advised a global sports entertainment business on implementation of HR foundation tables, self-service applications, safety administration, budgeting, group build, and pay usage (including currency conversion).

Confidential, Chicago, IL

Solution Lead, PeopleSoft

Responsibilities:

Confidential, Washington, DC

Information Technology Specialist

Responsibilities:

Created statement of work, request for proposal, and return on investment documents.
Oversaw the execution of approved work for various modules, including Time and Labor.

Confidential, Columbus, OH

Senior Consultant

Responsibilities:

Made recommendations regarding process streamlining and re-engineering, authored communication materials, and assisted with RFP responses.
Performed Project Management functions, including communication/oversight of project specifications to technical staff, management of client expectations and scheduling/cost control.
Assisted with the creation of RFP responses for clients.