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Package Solution Consultant Resume

Armonk, NY

SUMMARY:

  • Seasoned PeopleSoft HCM implementer with experience in multiple industries; demonstrated product expertise and proven success communicating with technical and functional staff.
  • Managed projects from initiation through post - implementation support for companies with 2,500 to 20K employees.
  • Proven record of bringing projects in on-time, within budget, and meeting/exceeding requirements.
  • Recognized by technical teams for expertise drafting functional design documents for development; acknowledged by developers for creating optimal design documentation. Success creating tutorial documents for clients, including instructions for maintenance and troubleshooting processes.
  • Exceptional communicator, keeping clients aware of issues, creating regular status reports, and providing frequent updates.
  • Provides streamlined communication regarding “scope creep” and other concerns, noting time and resource impact.
  • Promptly identifies and resolves employee concerns by addressing issues directly and providing related information/training.
  • Directed projects with short/long-term timeframes for manufacturing (domestic and international), transportation, higher education, communications, nonprofit, government, health, retail, and service clients.

TECHNICAL SKILLS:

Computer Skills: Microsoft Office Suite, PeopleSoft, Repertoire, Web Design

PROFESSIONAL EXPERIENCE:

Confidential, Armonk, NY

Package Solution Consultant

Responsibilities:

  • Mapped client requirement to user stories, work items and test scripts.
  • Provided support and mentoring to newly-hired team members on a federal government agency project:
  • Created a new hire guide for incoming team members.
  • Instructed new user on delivered Federal Government functionality in PeopleSoft HCM 9.2, as well as Manager Self Service customizations created for the government agency.
  • Provided guidance on creation/maintenance of team newsletter and internal team communications.
  • Managed a team of four training material developers, and assisted in creating UPK training materials as needed.
  • Assisted in troubleshooting issues related to a PeopleSoft HCM implementation, including HR, benefits and security items.

Confidential, Herndon, VA

Project Manager/Lead IT Functional Consultant

Responsibilities:

  • Identified and implemented custom solutions, including employee and manager self-service, compensation management, ePerformance, career and succession planning, and classic and fluid dashboards.
  • Developed and implemented tutorials and training guides with Quick Links, Pivot Grids, and HR notifications.

Confidential, Dallas, TX

Project Manager/Principal Consultant

Responsibilities:

  • Ensured third-party vendors, internal/external developers, and clients had necessary information, resulting in successful custom upgrade interfaces and reporting.
  • Spearheaded project incorporating four new companies into a parent retail firm. Integrated systems and provided additional training and guidance.
  • Advised a global sports entertainment business on implementation of HR foundation tables, self-service applications, safety administration, budgeting, group build, and pay usage (including currency conversion).

Confidential, Chicago, IL

Solution Lead, PeopleSoft

Responsibilities:

  • Authored user training guides for PeopleSoft processes.

Confidential, Washington, DC

Information Technology Specialist

Responsibilities:

  • Created statement of work, request for proposal, and return on investment documents.
  • Oversaw the execution of approved work for various modules, including Time and Labor.

Confidential, Columbus, OH

Senior Consultant

Responsibilities:

  • Made recommendations regarding process streamlining and re-engineering, authored communication materials, and assisted with RFP responses.
  • Performed Project Management functions, including communication/oversight of project specifications to technical staff, management of client expectations and scheduling/cost control.
  • Assisted with the creation of RFP responses for clients.

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