Data Entry / Computer Deployment Technician
- Perform computer training, troubleshooting, virus removal, electronics install and upgrades.
- Maintained, repaired, set up temporary audio - visual, telephonic and computer equipment in conference rooms.
- Re-imaged/configured staff computers, ShoreTel administration, used Active Directory to create/disable users, setup staff e-mail accounts, resolved cabling and client Internet connectivity issues.
- Controlled access to co-location area, provided computer technical support to clientele. Held employment as Tax Examiner for Internal Revenue Service-coded, researched, and input tax returns.
Confidential, Newtown Square, PA
- Performed computer training, troubleshooting, virus removal, electronics install and upgrades.
- Re-image/configure Dell, IBM, Sony, HP, Compaq, Mac computers.
- Perform new computer deployments, data recovery and Windows 7/8 migration.
Confidential, Springfield, PA
- Troubleshoot hardware and Microsoft software problems in student labs and employee PCs and laptops.
- Upgraded and configured PC and laptop components, maintain, repair and set up temporary audio-visual and computer equipment in classrooms and conference rooms.
- Utilized Confidential to re-image student and staff computers, setup employee e-mail accounts, administer electronic instructor performance surveys, resolve cabling and connectivity issues from PC to the hub, process equipment repair requests, minor inventory duties.
- Monitored student academic progress and discussed with student as needed.
- Generated, analyzed, and maintained computerized student attendance records.
- Assigned tutors and analyzed student complaints and concerns.
Confidential, Media, PA
- Supervised staff and computerized student records.
- Performed statistical analyses on student and administrative records.
- Processed and certified informational requests and generated reports for student clients, administration, and outside interests.
- Presided over registration and graduation processes.
Confidential, Philadelphia, PA
- Supervised staff and managed computerized records.
- Processed payroll.
Confidential, West Mifflin, PA
- Purchased and expedited laboratory equipment, supplies and services.
- Researched vendors and solicited bids.
- Initiated and maintained purchase orders and maintained computerized records.