Senior Change and Release Analyst Resume Bloomington, IL - Hire IT People

SUMMARY:

Over 6.5 Years of professional experience in the field of IT and IT Enabled services.
Used ITIL process to facilitate implementation of infrastructure, development, maintenance work efforts.
Comprehensive background in all areas of change management ideation and execution.
A position providing the opportunity to make a strong contribution to organizational goals through continued professional skills in Change and release management.
To work in a real professional and challenging atmosphere and to utilize the experience of support skills with the emerging latest technologies with the scope for widening the spectrum of my knowledge.
Near the summit to seek the cherished post of a SME/Consultant.

SOFTWARE /TOOLS SKILLS:

Operating Systems: MS - DOS, WINDOWS 98 /2000/xp/03/07

Languages: C, C++, SQL, core JAVA

Database Systems: ORACLE 8i, MS-Access

Script Programming: HTML, Java Script

Packages: MS-Office

PROFESSIONAL EXPERIENCE:

Confidential, Bloomington, IL

Senior Change and Release Analyst

Responsibilities:

6+ years of work experience in the field of IT Infrastructure Support & Services.
Able to work in high pressure and demanding environments and consistently achieve targets and deliver high quality outcomes.
Key Player in Coordinating with Change, Release & Incident Management teams to provide a sustained support to achieve high degrees of Customer satisfaction.
Primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance.
Worked on Tasks, defects, features and enhancements related to software products
An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management
Excellent Perspective on handling iCAB, CMRB approvals and global changes.
Quick learner, Willing to learn new tools and technologies
Completed ITIL Awareness.