Computer Support Specialist Resume
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Dowagiac, MichigaN
EXPERIENCE:
Computer Support Specialist
Confidential, Dowagiac, Michigan
Responsibilities:
- Active Directory administration, SCCM administration, and other functions of Windows Server.
- PaperCut MF Administration, which hosts their print server.
- In House ticket system which we used daily.
- Deployed and moved computers on campus.
- Manage and Train Beak Squad.
- Handle most computer requests/needs.
- Purchase and order computers for our infrastructure.
- A/V experience with Crestron and different podium equipment.
- VMware ESXI 5.5 ad 5.0 experience
Lead Beak squad Tech/ IT Technician
Confidential, Dowagiac, Michigan
Responsibilities:
- Proficient in computers. Repair and operate computers daily. Tended to customers’ needs.
- Experience working with a Ticket system.
- Experience working with different types of problem computers.
- Help managed the Beak Squad.
- Implemented my database to help keep track of Point of Sale and what repairs we do.
- Assist in helping maintaining the network.
- AV experience, working with podiums.
- Assisted installing VOIP and POE phones.