Administrative Assistant Resume

PROFESSIONAL PROFILE:

Hard - working, dependable Administrative Assistant with over 10 years of experience providing high quality administrative support in the public and private sectors. Organized and effective multi-tasker with excellent planning skills and attention to detail. Strong work ethic and a proven record of completing assignments accurately and efficiently. Proficient in several different industry specific computer systems.

AREAS OF EXPERTISE:

Microsoft Office Suite
Records Management
Customer Service Expert
Automated Technology

PROFESSIONAL EXPERIENCE:

Administrative Assistant

Confidential

Responsibilities:

Worked in all aspects of administrative support, including data entry; correspondence; maintaining multiple calendars and schedules.
Performed Office Management Oversight. Worked at switchboard; purchased supplies; formatted, scanned, and transmitted documents; accounts receivable; invoices; tracked receipt of equipment/inventory; and development of procedures.

Computer Software Based Administrative Support

Confidential

Responsibilities:

Extensive experience using the Microsoft Office 2013 technology to automate administrative processes. Typed, edited and proofread correspondence, memos, brochures, advertisements and presentations using advanced skills in Microsoft Word. Navigated and created spreadsheets, tables, charts, graphs, and templates using skills in Microsoft Excel. Used advanced skills in Microsoft PowerPoint to develop engaging presentations. Familiarized with Microsoft Publisher.
Created step by step instructional guide for Confidential ’s Thomas Balch Library revenue accounting process into Confidential computer program.

Customer Service

Confidential

Responsibilities:

Provided Switchboard/Receptionist support for a number of organizations with multiple lines.
Coordinated the front desk of a busy small government office. Interacted with a large volume of customers and department representatives.
Tended to passengers’ safety, welfare, and comfort, sometimes in challenging conditions, while working as a flight attendant for United Airlines for 11 years.

Confidential

People Management

Responsibilities:

Experienced in several aspects of supervision including: employee records; ; writing reports; policy development; client support; and payroll..
Acquainted with Human Resources Information Systems (HRIS) database software.
Maintained, organized, and filed innumerable paper and electronic records, files, forms and company work products.

Logistics Coordinator

Confidential, DULLES, VA

Responsibilities:

Managed pick-up, transport, and delivery, typically via air, for Confidential contractor.
Developed process, with specific client’s input and requirements, for highly detailed invoicing

Administrative Assistant

Confidential, LEESBURG, VA

Responsibilities:

Provided quotes for group and individual health care and dental plans; submitted client applications per various carrier specifications.
Learned new 2014 regulations through self-study and networking with carrier representatives.
Ran illustrations for life policy projections.
Accounted for all funds received. Updated client files to reflect policy changes and maintain compliance with new regulations.
Managed all office email, correspondence, and scheduling.

Production Coordinator

Confidential, LEESBURG, VA

Responsibilities:

Prepared proposals of coverage, reports, and presentations for initial sales, renewals, and upgrades.
Scheduled meetings for Account Executives and Account Managers with clients.

Office Associate and Receptionist

Confidential

Responsibilities:

Created step by step instructional guide for Confidential revenue entry process.
Worked with Finance Department to establish database for entering Library’s retail inventory into Town’s computerized records.
Performed accounts receivable and data entry in Town’s Confidential computer program.
Completed weekly Excel spreadsheet to track sales and profits.
Managed bookings for meeting room, generated invoices, maintained statistical records.
Logged registration for special events.

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