Front Desk Concierge Resume

SUMMARY:

Reliable and adaptable General Labor worker with an agreeable disposition and a stellar customer service ethic. Adept multitasker with abilities to handle a number of workplace responsibilities with accuracy and efficiency. Able to lift and carry heavy objects repeatedly and for prolonged periods of time.

SKILL:

Computer knowledge Hospitality background
ChoiceAdvantage knowledge Concierge background
Building Link knowledge Front desk experience
Microsoft Word knowledge Guest satisfaction specialist
Microsoft excel knowledge Quality assurance

EXPERIENCE:

Confidential

Front Desk Concierge

Responsibilities:

Delivered messages, mail and packages left for guests and hotel facilities in a timely manner.
Verified that personal and payment information on guest accounts was accurate and complete
Resolved service - related problems in a timely manner
Collaborated with maintenance and housekeeping
Executed prompt wake-up calls each morning
Accommodated guests' requests
Greeted and welcomed all hotel guests with a smile

Confidential

Front Desk/Night Audit

Responsibilities:

Recruited and trained new members of the guest service team.
Greeted and welcomed all hotel guests with a smile.
Accommodated guests' requests
Executed an average of prompt wake-up calls each morning
Processed telephone and walk-in reservations
Reviewed account information and charges with guests during check-out
Verified that personal and payment information on guest accounts was accurate and complete
Collaborated with maintenance and housekeeping

Confidential

Front Desk

Responsibilities:

Recruited and trained new members of the guest service team
Greeted and welcomed all hotel guests with a smile
Accommodated guests' requests
Executed prompt wake-up calls each morning
Processed telephone and walk-in reservations
Reviewed account information and charges with guests during check-out
Resolved service-related problems in a timely manner
Verified that personal and payment information on guest accounts was accurate and complete
Delivered messages, mail and packages left for guests and hotel facilities in a timely manner

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship