SUMMARY:

• Senior Business Analyst with experience in project management, requirements gathering, change management, risk management, and testing.
• Project management experience including developing project road maps, maintaining project schedules, budgeting, analyzing project risks, and monitoring project progress
• Business analysis experience including requirements gathering and working in an agile environment
• Quality assurance and testing experience, including test case development and execution, defect management, and issue tracking and resolution
• Documented requirements via use cases, requirement traceability matrices, process flow diagrams, and mock - ups
• Experience working directly with senior executives, business leads; as well as, developers and end-users
• Worked with program managers to develop project work plan and schedules
• Facilitated risk board meetings to work with stakeholders on mitigation plan for outstanding program risks
• Worked with stakeholders to identify opportunities for cost savings, increased revenue, or improved operations
• Developed collaborative relationships across the organization to maintain an understanding of key project priorities
• Senior Business Analyst with ability to translate requirements into business needs by liaising with disparate teams
• Advanced knowledge of Microsoft Excel including Pivot Tables, V-Lookups, and creating dashboards
• Experience with Microsoft Project and Visio

TECHNICAL SKILLS:

Business Software: Microsoft Office (Word, Excel, and PowerPoint), MS Project, MS Visio

Languages: Native: French | Native: Amharic| Beginner: Spanish

EMPLOYMENT EXPERIENCE:

Confidential

Senior Consultant

Responsibilities:

• Providing risk management and strategic support for Confidential programs
• Communicating with stakeholders to identify risks, issues and opportunities
• Monitoring and tracking program risks and mitigation plan to lower impact and likelihood of risks
• Facilitating risk board meetings to obtain updates from program stakeholders on outstanding risks
• Collaborating with Confidential organizations to achieve potential cost savings or improved operational performance
• Working in close coordination with the broader program team to stay aware of program initiatives and priorities
• Providing detailed program updates through biweekly and monthly reports; as well as, minutes on program status
• Supporting knowledge sharing by publishing program information on SharePoint
• Updating program documentation including standard operating procedures (SOPs), quality assurance plan, communication plan, and risk management plan
• Supported the development of a web-based budgeting tool to support of the federal legislative process
• Worked closely with the development team to create and track system requirements
• Created test cases, process flow diagrams, and updated the requirements’ document
• Conducted stakeholder interviews to extract functional requirements
• Identified system priorities from a stakeholder standpoint
• Developed training materials to train stakeholders and to drive awareness of the new budgeting tool
• Participated in steering committee meetings to present materials on the tool
• Facilitated knowledge transfer sessions for the transition from the legacy system to the new budgeting tool

Confidential

Assessment Analyst

Responsibilities:

• Supported the implementation of data governance best practices at the Confidential ( Confidential )
• Worked on data governance assessment and recommendations to develop and implement new governance frameworks, set up governance councils, advisory groups, and to identify data owners, and data stewards
• Conducted interviews and surveys to identify current gaps in data governance practices
• Identified risks and issues related to Confidential data security, availability, quality and adherence to industry standards
• Developed survey questionnaire to engage organizational leadership and to collect data from over 400 Confidential projects
• Assisted in updating project artifacts including weekly status report, project roadmap, and process workflows
• Maintained and updated a repository of project documentation including project schedule, calendar, interview documentation, data governance research material, project status reports, and project deliverable
• Met with project stakeholders to present project status and to discuss follow up action items
• Created insightful graphical representations of proposed governance framework and its adherence to data governance best practices

Confidential

Business Analyst

Responsibilities:

• Collaborated with Confidential IT Chief of Staff, business leads, project managers, and report developers on collecting requirements related to reporting on performance measures for Confidential IT services
• Facilitated requirement gathering sessions to collect Confidential IT performance data for multiple service areas
• Worked with developers to create reports that reflect performance measure metrics for Confidential IT service areas
• Worked with developers to create training artifacts related to web-based reporting tool
• Worked with developers to test functionality in staging environment to ensure user requirements are met
• Participated in review of Confidential IT Service Level Agreements (SLA) performance review
• Participated in the creation of dashboards to visualize the performance metrics related to the Confidential IT performance

Business Analyst

Confidential

Responsibilities:

• Worked with Strategic Sourcing & Procurement (SS&P) on measuring the performance of business operations associated with open procurement requisitions, cost savings and Contingent Workers (CWs) on/off-boarding
• Generated reports to mitigate the risk of terminated CWs that remain active in Confidential ’s system by identifying current and terminated CWs on a daily basis and by ensuring that they are no longer active in the system
• Created indicators (high/low) to prioritize terminated CWs (exceptions) that remain active in the system
• Followed up with the CW Operations team to research contract status of CWs identified as exceptions
• Created a functional document to illustrate the steps and data required to generate the exceptions
• Distributed exceptions report on a daily basis to SS&P Senior Executives and CW Operations team
• Researched issues related to data discrepancies in the exceptions report and financial operational report
• Liaised with developers to automate exception reporting tool
• Created requirements document to outline data and process flow for exception reporting tool
• Demonstrated how to use the exception reporting tool to developers
• Worked with developers to test automated version of the exception reporting tool
• Resolved data discrepancies in the exception reporting tool using advanced Excel formulas

Confidential

Assessment Support Analyst

Responsibilities:

• Provided assessment and transition support for the implementation of technology solutions for the Confidential
• Conducted requirements gathering workshops to collect new business requirements and change requests
• Developed workshop presentation materials, identified stakeholder and end-user participants, delivered workshop content, documented participant feedback, and reviewed captured requirements with implementation teams
• Conducted knowledge transfer workshops to facilitate transition to new technology solution
• Worked with functional leads to develop project plan and roadmap
• Monitored project activities and updated project plan and schedule to track progress
• Updated risk assessment scorecard to track issues to resolution
• Participated in weekly status meeting with Deloitte project team to report on project status
• Created executive status reports to provide updates to project sponsors and stakeholders
• Assisted in preparing training materials to present the functionalities of the new IT solution

Confidential

PMO Analyst

Responsibilities:

• Worked with Financial Officer to process procurement requests in a timely manner
• Updated dashboards to track project expenditures and burn rates
• Documented PMO system work flows, business processes, and system functionality
• Worked with enterprise architect to develop business process flow diagram using Microsoft Visio
• Managed Responsibility Assignment Matrix (RAM) to track OIS contractors’ work assignments and contract duration
• Gathered functional requirements to create reports on status of procurement requests
• Tracked invoice and payment information to project burn rate, over/under runs, and total expenditures
• Developed procurement traceability matrices to reflect current status of procurement requests
• Developed budgeting tool to ensure accuracy in financial reporting for PMO expenditures

Confidential

Financial Analyst

Responsibilities:

• Prepared, reviewed and analyzed financial and budgetary reports for Confidential programs funded by Confidential
• Provided financial reports on project expenditures to Confidential Program Managers and partners
• Updated burden rates for projects using appropriate G&A and fringe rates
• Monitored and tracked program expenditures
• Reviewed chart of accounts, to appropriately update project budgets in Deltek
• Provided ad hoc reports using Cognos reporting suite per program managers’ request
• Provided training on how to run reports in Cognos to view expenditures at project and divisional level
• Reviewed financial data in Cognos to correct duplicate entries related to Confidential program assignments
• Updated cost-share and project expenditure data on a quarterly basis and sent reports to funders
• Researched back-up documentation to validate program expenses

Confidential

French Translator

Responsibilities:

• Translated business updates and comments posted by Confidential from French to English
• Translated comments posted by Confidential from French to English
• Translated borrowers’ profile and background-check information from French to English
• Translated approximately four borrowers profile per week with a turnaround of 24 hours per assignment

Confidential

Business Analyst

Responsibilities:

• Updated financial models to track Confidential revenue targets on a monthly and yearly basis
• Tracked and reported Confidential subscriber activity on a monthly basis
• Collected, analyzed and reported on data related to internet marketing activities
• Worked with the finance department to prepare invoice and purchase order requests for the division
• Prepared presentations on revenue outlook for the monthly executive meeting
• Worked with the accounting department to prepare monthly accruals for capital expenditure projections
• Responded to ad-hoc reporting requests, as necessary, to provide data on Confidential subscribers and product activities

Confidential

Financial Analyst

Responsibilities:

• Prepared and submitted financial reports required for grants funded by Confidential and Confidential
• Updated and reviewed monthly project pipelines to monitor burn rates, cost share obligation, and adherence to approved budget line items and period of performance
• Prepared Confidential analysis for all closing projects, to reconcile the provisional and actual Confidential rates
• Liaised with the internal audit committee to provide documentation on program expenditures for audit
• Prepared and booked all adjusting entries in the general ledger (re-classes, cost share) for the division
• Tracked payment disbursements for all divisional sub-grantees in Costpoint
• Set up new projects in Costpoint to ensure that proper task codes are used to track expenditures
• Prepared budget modifications, realignments, cost and no cost extensions for funders’ approval