SKILLS:

Highly Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Concur, Trex, Oracle, OpenTable.com, Event Party Planner, Holiday and Party Decorator, Renovate and Redesign on a dime

PROFESSIONAL EXPERIENCE:

Confidential

Reservations Agent

Responsibilities:

• Answered phones and e - mails to book, change or cancel existing reservations in a friendly professional manner
• Analyzed data to determine availability
• Entered reservations into OpenTable.com both completely and accurately
• Utilized proper selling techniques and strategies to maximize occupancy and ancillary revenue goals
• Obtained and transmitted accurate information for each reservation
• Gave detailed information as needed to callers and or via e-mail regarding prices, food and seating options

Confidential, New York, New York

Owner

Responsibilities:

• Event planning, customize, design, and create décor for all special occasions
• Working with clients to identify their needs and ensure customer satisfaction
• Excellent communication and people skills
• Creative approach to problem-solving
• High level of attention to detail
• Work under pressure and meet tight deadlines
• Design and decorate within time limits and ability to multi-task
• Strong organizational skills
• Impeccable customer service skills

Confidential, Purchase & New York

Executive/Personal Assistant

Responsibilities:

• Acted as primary gatekeeper and liaison for Co-Founder/Chairman of the Board
• Managed and organized an ever-changing calendar and complex schedule including business and personal matters
• Read and monitored the Co-founder/chairman of the board e-mails and correspond on his behalf
• Arranged all personal and business meetings, conference calls, doctor appointments, Broadway shows, events, breakfast, lunches, dinners, book and confirm venues. Liaise with other assistants
• Coordinated all business and personal travel, flights, hotels, and car service
• Processed, tracked, and filed all T&E expenses
• Took dictation
• Professional mindset and use the utmost discretion
• Ability to work independently and as part of a team
• Detail oriented with exceptional organizational skills

Confidential, New York, NY

Executive Assistant & Office Manager

Responsibilities:

• Supported Senior Vice President of Local News & entire newsroom including all reporters and anchors
• Acted as a gatekeeper for the Senior Vice President, screened and directed all calls
• Managed Calendar, coordinated and scheduled all meetings, met and greeted visitors, guests and all levels of management
• Responsible for ordering and organizing breakfast, lunch, and dinners
• Arranged all Domestic & International travel, car service, rent-a-car, flight and hotel, booked hotels for team members during snow storms
• Processed, filed, and tracked expense reports for all team members
• Worked closely with Accounts Payable, assisted in creating purchase orders and receiving on items using Oracle
• Ordered and organized all office supplies; coffee, milk, condiments, coffee cups, and bottled water
• Liaised with M.A.C. Cosmetics in ordering make-up for all the anchors and reporters
• Maintained and updated master contact list
• Liaised with IT to set up all new hires with computer access and building access
• Renovated, designed and maintained the pantry, greenroom, make-up room, conference rooms, and SVP Office

Confidential, Stamford, CT

Executive Assistant

Responsibilities:

• Provided Administrative Support to 10 team members in the Relationship Management Team
• Managed calendars, scheduled and coordinate meetings, appointments, conference calls, breakfast, lunches, dinners & events
• Coordinated all domestic & international travel arrangements, hotel, flights, rental cars and car service
• Processed, filed and tracked all T&E expenses and medical claims
• Created and updated PowerPoint presentations
• Updated and managed entire department contact database
• Answered and Handled all calls, promptly forwarded them to appropriate person
• Composed and distributed inter-departmental memorandums (e-mail, documentary and voice) ensuring timely delivery and receipt of important information and maintaining confidentiality
• Sorted, reviewed, screened and distribute incoming and outgoing mail; prepared, composed and ensured timely responses to a variety of routine written inquiries
• Handled all personal task
• Event planning

Confidential, New York, NY

Executive Assistant

Responsibilities:

• Gatekeeper to the Global Head of Sales & Head of Credit Sales
• Coordinated and managed calendars, all departmental meetings, conference calls, lunches, dinners and all client visits
• Arranged all domestic and International travel for executives and key members of team
• Processed, filed and tracked all T&E expenses and medical claims
• Managed an extensive contact database
• Supported sales & trading desk as needed
• Backed up assistant to Head of Fixed Income
• Coordinated all personal and business errands
• Handled all personal tasks including shopping, medical appointments, children school activities & registrations, camps, sports, after school activities, family vacations and Household responsibilities

Confidential, New York, NY

Executive Assistant to Director

Responsibilities:

• Gatekeeper for Director and entire team of 12 in FM&CS Department
• Provided Administrative Support and Management for the entire FM&CS Department & Engineering Department
• Organized and communicated travel accommodations, air, hotel and car rental and ground transportation
• Managed diaries, prioritized, booked appointments and coordinated all business and social meetings
• Reconciled expense reports, processed time sheets, processed and ensured all engineering invoices were paid and maintained and updated all spreadsheets
• Screened and directed calls, met and greeted clients, visitors, and corporate personnel
• Handled and responded to inquires, passed on information as appropriate, and typed correspondences
• Assisted in all Project Administration
• Provided day to day operation of the FM&CS Help Desk
• Designed and maintained filing system