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Technical Support Resume

4.00/5 (Submit Your Rating)

Orlando, FL

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SUMMARY:

  • Highly skilled iOS, Android SDK, Objective - C, C++, SWIFT, Java, JavaScript, HTML, Python, and interface software developer.
  • Accomplished, positive, diligent, with excellent object-oriented, technical, software development, and communication skills.
  • Completed both self-directed and group projects.
  • Software and hardware technical support experience at Confidential and Confidential .

TECHNICAL SKILLS:

Programming Languages: iOS, Android SDK, Objective-C, C++, C#, SWIFT, Java, JavaScript, HTML, Python, Visual Basic

Systems: Windows, Windows Server 2016, Mac OS X, Linux/Unix

Documentation: Project plans, Design

Other: Object Oriented Analysis and Design (OOAD), Software Testing (Documentation of Test Cases, Bugs and Fixes), Microsoft Office, Apple Frameworks, Debugger, Agile

PROFESSIONAL EXPERIENCE:

Confidential, Orlando, FL

Technical Support

Responsibilities:

  • Taking ownership of customer issues reported and resolving the problems.
  • Research, diagnose, troubleshoot and identification of solutions to resolve issues.
  • Providing prompt and accurate feedback to customers
  • Ensuring the recording and closure of all issues.
  • Software development support.

Confidential

Security Help Desk Support

  • Answering incoming calls and directing the calls to the security team.
  • Monitoring of the security cameras.

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