SUMMARY:

Experienced professional with strong interpersonal, analytical and organizational skills, ability to remain calm and focused under pressure, master’s degree, and skill in establishing priorities for multiple tasks in a dynamic environment

TECHNICAL SKILLS

• Microsoft CRM
• Word
• Excel
• PowerPoint
• Visio
• Publisher
• Outlook
• Access
• SharePoint
• Lotus Notes
• Adobe Acrobat Professional
• Kronos
• Lawson
• PeopleSoft HCM

Confidential

Inpatient Therapist

Responsibilities:

• Provide therapy in a group and individual setting - patients ages 12-98
• Conduct psychosocial assessments
• Develop and implement therapeutic treatment plans in concert with the interdisciplinary team
• Demonstrate sound application of cognitive behavior theory and methodology
• Contribute effectively to discharge planning
• Plan and prepare for activities
• Maintain confidentiality of sensitive information

Confidential

Family Support Coach

Responsibilities:

• Provide service coordination to assigned families from the point of referral to the point of dismissal. Ensure that all children assigned are served timely and appropriately and in keeping with their rights and needs.
• Complete screening and eligibility determinations for children and families referred to the program.
• Coordinate assessments with other team members as needed.
• Work with the family to obtain any needed medical and court records with consent from the parents.
• Coordinate with social service agencies, medical personnel, Head Start, etc., to insure quality services that meet the child/family needs.
• Provide ongoing consultation/information to parents and other caregivers as identified in the service plan.
• Be knowledgeable of and assist in implementation for referral of evidence based practices used by the agency.

Confidential

Executive Assistant to Senior Vice President and CIO

Responsibilities:

• Provide administrative support to an extremely busy senior vice president, several directors and managers as well as the rest of the Information Technology department of the county hospital.
• Respond to requests from physicians, visitors, and others with empathy, help them feel understood, and connect them to the person who can solve the problem if I cannot solve it myself.
• Establish positive relationships inside and outside the company.
• Anticipate needs in a rapidly changing environment.
• Seek ways to improve efficiency and provide better service.
• Utilize Microsoft Word, Excel, PowerPoint, Publisher, Visio, SharePoint, and Outlook as well as Adobe Acrobat to meet the needs of my department.
• Collaborated with a director to plan, organize, and conduct an area wide conference involving several hospitals across the state hosted by Confidential in 2014.
• Exercise independent judgment and discretion.
• Support the vice president in promoting good communication between our department and the rest of the company.

Confidential

Executive Assistant / Property & Casualty Rating Specialist

Responsibilities:

• Provide daily administrative support to both the Chief Financial Officer and the Executive Officer of Operations and Technology. Prior to my employment this support was provided by two people. In 2006 due to a company re-organization I began providing support to only the Chief Financial Officer who took on four additional departments. In 2011 I began assisting the property and casualty underwriting department.
• Edit letters, memos, PowerPoint presentations, etc, for Chief Financial Officer
• Proofread documents upon request for other executive offices and suggest changes
• Company travel and credit card program administrator
• Maintain daily calendar for two senior executives.
• Coordinate with legal, investment, and other departments and the insurance broker the renewal of the company’s executive liability insurance annually.
• Anticipate the needs of two busy executives often with minimal advance information.
• Prioritize work to insure that the Chief Financial Officer’s deadlines are met.
• Prepare budgets for two cost centers, including the company’s property taxes and property and casualty and executive liability insurance.

Confidential

Office Manager / Accounts Secretary

Responsibilities:

• Coordinate planning of summer camps for 1,000+ with camp committees and staff
• Assist camp committees in developing materials for summer camps
• Prepare accounts payable and deposits; maintain petty cash fund
• Keep payroll records for up to 75 part-time employees
• Assist camp director and staff in tracking of accounts in budget of $1.6 million
• Develop and maintain good rapport with financial secretary of parent organization; relationship formerly characterized by animosity
• Supervise reservation secretary; train and supervise two summer employees
• Assure positive personal and telephone guest relations
• Confer with camp director regarding development and implementation of camp reservation policies and procedures
• Work with church volunteers to conduct the summer camp programs
• Administer and support four station computer network
• Utilize spreadsheets and databases to efficiently store and process employee and customer information
• Provide camp income and expense summary reports as requested
• File and ensure timely processing of camper medical claims

Confidential

Reservations Secretary

Responsibilities:

• Maintain calendar of retreat reservations and activities
• Coordinate with staff regarding services and facilities requested by guests
• Accounts receivable