SUMMARY:

• I am a skilled dedicated, hardworking, dependable Administrative Assistant with a Bachelor of Science degree.
• In previous experience I demonstrated organizing, planning and supporting daily operational and administrative functions with a proven track record for professionalism and mastery in the following:Proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook). K - 12 Buy, Oracle and Maryland Online database. Cisco Phone Agent. Typing over 40 wpm.
• Experience in working with a diversity of professionals, clients, staff members and general public.
• Functions well independently and as a team member; adept at creative problem-solving.
• Proven communication abilities-both oral and written.
• Flexible and demonstrates ability to prioritize and multi-task.
• I am seeking the opportunity to join a high performing mission driven office that will not only challenge my growth as a professional, but allow me to contribute to the success of your organization. I can be a valuable addition to your team and look forward to an interview to discuss how I can assist you and your staff.
• Strong organizational, analytical and interpersonal skills that have been an asset in various professional environments.
• Functions well independently and as a team member; adept at creative problem-solving.
• Experience in working with a diversity of professionals, clients, staff members and general public.
• Cisco Phone agent.

TECHNICAL SKILLS:

Excellent computer knowledge with proficiency in Windows 95/98/2000/Vista 7, Excel, MS Word, PowerPoint, MS Works, Oracle, K-12 buy, Concur, Travel and Ereq software, Maryland Online Database and Outlook soft.

EXPERIENCE:

Confidential, New York, NY

Administrative Assistant

Responsibilities:

• Organize and plan local and international business travel (including applying for visas) for 12 Executive Directors.
• Follow firm policies and procedures to reconcile expense reports to ensure account reimbursement.
• Create, manage and maintain a filing system to keep accurate records of expense reports.
• Coordinate with other Administrative Assistants around the world, for management training meetings.

Confidential, Silver Spring, MD

Administrative Assistant

Responsibilities:

• Planned travel for 4 Vice Presidents for local and international business trips.
• Managed 7 conference rooms for meetings while planning working lunches and other office events.
• Used software system, Concur, to prepare expense reports for submittal, review and approval.
• Assisted building manager with seating charts and name tag creation.
• Worked as a team with 3 Executive Administrative Coordinators to accomplish tasks and duties as needed.

Confidential, Catonsville, MD

Front Desk Staff

Responsibilities:

• Greeted and assisted 100+ regular members and guests.
• Supported management with quality control by calling members to update billing information, answered in person and phone inquiries as well as surveyed members on gym performance.
• Depended upon to make announcements on the intercom of closing times and securing building.

Confidential, Baltimore, MD

Administrative Assistant I/Office Assistant/Contractor

Responsibilities:

• Supported Chief Operating Officer Office in processing complaints and inquiries from administrative staff, teachers and parents.
• Provided outstanding customer service to a school system of 197 schools, 80,000 students and various professional staff.
• Assisted Administrative Assistant in Managing Outlook Calendar for the Chief Operating Officer and Deputy Chief Operating Officer.
• Maintained and ordered supplies while tracking invoices and applied to the proper 5 budget account in K-12 buy insuring sufficient funding, so vendors were paid on time.
• Prepared and maintained school board and committee meeting notebooks for 10 commissioners.
• Made catering orders, travel and hotel arrangements for board executive and school board commissioners. Assisted school board members, board executive and office staff with assignments for office efficiency.
• Assisted Executive Director of Facilities with maintenance of 10-20 invoices and A-Requisitions, in Microsoft Excel, from various departments to be signed.
• Supported Office of Health and Safety with incoming calls concerning Student Incident Reports and maintained files for old and new student incident reports.
• Sent incident forms to teachers and administrative staff.
• Assisted in editing Health and Safety Manual and managed its distribution to schools in the district.
• Helped Office of Permits with processing applications in permit database and distribution of parking passes to the public.
• Demonstrated skills in planning and coordinating administrative and clerical functions.
• Collected, compiled, analyzed data, assembled information and prepared reports in excel.
• Performed minor calculations in excel to maintain purchase orders.
• Ordered necessary office equipment and materials for schools and office and maintained spreadsheet in excel; monitored annual purchases for control of supply costs.
• Demonstrated interpersonal skills that endured effective teambuilding and understanding of the team process.
• Prepared interview packets for candidates and managed paperwork to be processed for new hires.
• Changed roles and priorities depending on deadline.

Confidential, Baltimore, MD

Sr. Administrative Assistant

Responsibilities:

• Loaded Labor Statistics Reports and Work Volume Drivers in Outlook soft each month so Sr. Business Analyst could prepare accurate reports for the Manager of Finance.
• Consolidated Finance and Accounting Monthly Letter which conveyed critical information to 180 Finance and Accounting employees.
• Added and updated time sensitive financial projects in applications such as Outlook soft and Oracle to reflect updated figures.
• Administered and maintained Business Analysis SharePoint site by granting new users access to the share file website and files of several departments.
• Documented step-by-step manuals for new users.
• Scheduled and coordinated catered meetings for the Directors of Finance, Accounting and Risk Management and Manager of Business Analysis.
• Kept track of budget numbers for payment of office supplies and miscellaneous expenses.
• Prepared Business travel & expense reports to send to Accounts Payable.
• Main contact for scheduling meetings in conference room.
• Communicated divisional scorecard results each month to 30 Business Analyst.

Confidential, Baltimore, MD

Receptionist

Responsibilities:

• Assisted Associate Director, Assistant Director of operations and staff with various projects and tasks. Greeted and interacted with visitors, vendors and delivery clientele.
• Ordered supplies for all staff and maintained accurate records of supplies.
• Secured employees’ paychecks.
• Processed and reconciled five Annual Giving budgets. Answered phone inquires about pledges, gifts, and matching gifts.