Night Auditor Resume

SUMMARY:

Seeking a position in hospitality management that is focused on growth, where my knowledge and skills will be utilized to enhance organizational goals.

PROFESSIONAL EXPERIENCE:

Hyatt Place

Night Auditor

Provide exceptional customer service
Responsible for guest registration process and communication of hotel services
Manage the daily hotel operations to achieve planned goals for operational integrity
Answer multiple phone lines
Assist with 3rd party reservations
Resolve guest complaints
Set up amenities for VIP guest
Send and receive emails
Run the audit
Data entry into credit card system for billing and crediting
All other duties as necessary (Cashiering, Bartending, Preparing food, Cleaning and restocking, housekeeping)

Confidential

Front Desk Agent

Confidential , Baltimore

Front Desk Lead

Confidential

Pharmacy Technician

TECHNICAL SKILLS