Senior Product Management Specialist Resume
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Matawan, NJ
EXECUTIVE SUMMARY
- Senior Information Technology Engineer with extensive experience in data, virtualization, Amazon Web Services (AWS), VoIP, and security networking with a strong background in quality assurance testing.
- Successful lead a significant world - class network/integration solutions, interoperability testing and development efforts for global data, security, video/IPTV and telephony/VoIP network environments.
- Responsible for architecture/design, implementation, testing, integration, management of production and test environment LAN/WAN/wireless networks technologies.
- Highly effective in partnering with business clients and third-party software vendors to deliver a timely budgeted project.
- Excellent broad experience and technical expertise in multiple applications for full end-to-end converged solutions, new technology development, financial, vendor management, and business/product planning.
PROFESSIONAL EXPERIENCE:
Confidential, Matawan, NJ
Senior Product Management Specialist
Responsibilities:
- Could infrastructure architecture design validation base on Amazon Web Services (AWS) platform, build test cases and frameworks to stress test the scalability, autoscale, predictable performance and HA redundancy.
- Architecture, design, and implement mobile Regional Breakout/LBO solution based Confidential High Availability (HA) infrastructure consisted of ASA5585+(Firewall), ASAFW IPS/IDS, Nexus switches and ASR routers. Also responsible for the multiple interconnection from MPLS(GRX/IPX, DSX), IP Transit, EoS, DCN, GSMC management and BGP peering into the GGSN/SGSN solution..
- Engaged with Design/System engineers with the VoLTE, CGNAT and Lawful Intercept development and PoC validation implementation.
- Responsible for Juniper network infrastructure consisted of MPLS/WAN, LAN, Security, full redundancy (HSRP/VRRP) network performance testing with MX480/240, SFX3400, and EX-switches.
- Design, validation and automation test of Policy Control and Charging Rules Function (PCRF) and Policy and Charging Enforcement Function (PCEF) performance test using Spirent’s Landslide and iTest automation products.
- Work closely with architecture, developer, operation and integration team to define and built the necessary vm-ware server/switches and network environment for stress and scalable test consisted of Wndows Server and Red Hat / Lunix OS with IBM BladeCenter, IBM/Dell Servers, Affirmed and Procera products.
- Network Requirement, Test plan development/execution documentations, network architecture diagram, cabinet/rack design and APC Power Distribution Systems (PDU), KVM-Switches, NetBotz (datacenter security/monitor system), power distribution requirements, and lab/production network diagram documentations.
Confidential, Middletown, NJ
Senior System Engineer / MIW Consultant
Responsibilities:
- Responsible for Juniper AVPN certification testing with M320, T640, NSR feature, Uplink (OSPF, MPLS/BGP, LDP) and Confidential CRS/GSR routers.
- Design, testing, and validation of CoS of each Confidential ISR G1/G2 platforms (1921, 2901, 2911, 2921, 3925, 3945, ASR platforms) for each WAN T1/E and T3/E3 circuits (FR, MLPP, and PPP) to Core PE routers such as Juniper’s M320/T640 and Confidential CRS.
- Juniper’s ISSU upgrade certifications, redundancy and performance testing in their Tier IV lab and reproduce and isolated customer’s problem in the lab with Juniper’s residence engineers.
- Certification/performance (RFC2544/Y.1731) testing for E2E Ethernet Services on Ciena and Juniper MX480/960 with Spirent Qscope, STCLive and iTest test equipments.
- Experience with network architecture design, implementation, ISR-G2, ASR Routers installation, configuration as well as performance, resiliency (HSRP/MHSRP/VRRP) (RFC2281/RFC3768) and scalability buffer/memory testing.
- QA/Certification of Confidential IOS and routing protocol features (BGP, EIGRP, OSPF, MPLS, ACL, WRED, CoS, VRF, unilink) testing, requirement reviews, and customer deliverable.
- Developed and implement test environment consists of Confidential ISR G1, G2 routers, Confidential, Juniper core routers/switches, dual stack IPv4/IPv6 OSPFv3, EIGRP, BGP/MPLS/IBGP/EBGP, IPv6VPN/VRF, SNMP(traps and MIBs) network, putty, Wire Shark, SecureCRT/FX, Spirent Test Center (STC/SmartBits) and IXIA test tools.
- Responsible for developing DHCPv6 (RFC3315/3736) Engineering Troubleshooting Guide (ETG) documentation based on Technical Service Description (TSD) and solution/validation testing results.
- Provide ongoing lifecycle Tier IV support, vendor escalation/resolution for key customers/providers to plan for future requirement, ensure overall customer satisfaction and help the business in revenue generation.
Confidential, Princeton Junction, NJ
Senior System Engineer
Responsibilities:
- Work closely with product managers and developers to determine operational details, test beds, development of system integration test cases and automation/test tools (Ixia, Abacus, QTP, wireshark) to develop high-quality GPON optical solutions.
- Multicast, Data, EMS GUI and SIP stress/performance and develop and implement automated testing processes for software components with the combination of QTP and Expect Scripts.
- Responsible for QA/Verification EMS, OA&M, applications (SIP/VoIP, IGMP/IPTV, QoS, 802.1q) testing, requirement reviews, demonstration/support and customer deliverable.
- Developed and executed test cases using Spria Team tools to validate the conformity of the GPON system features such as VOIP, DHCP, IPTV/multicast, VLANs, and MACs address tables with the requirements. Spirent Team tool allow s the reporting and tracking of MRs(bugs) via Bugzilla (MR system) to communicated to our developers.
- Provided customer/partner training and support on Confidential ’s OLT and ONT system operations, configuration and maintenance (OA&M) on Element Management system.
Confidential, Lincroft, NJ
Sr. Technical Manager
Responsibilities:
- Work closely with Confidential ’s Developer Connection partners to design and develop a proof-of-concept IP Telephony (SIP/H248) solution consisted of multi-vendors ( Confidential /Juniper) RSVP/MPLS network.
- Serve as technical expert and led teams in resolution of a variety of customer implementation and tier 3 & 4 escalation problems encountered in the field.
- Supported and implemented customer service center/call center network (LAN), desktops for agents, automatic call distributor (ACD), predictive dialer, computer technology integration (CTI), web integration, interactive voice response and voice messaging.
- Experience with a broad range of security products interoperability testing with Firewalls, CheckPoint, Juniper/Netscreen VPN, Extreme Security Authentication, Sonicwall, Confidential PIX/ASA, etc., wireless/cellular solutions, Networks Management (SNMP/MIBs), and switches/routers within Lab MPLS infrastructures.
- Confidential ’s wireless (Wifi) handset interoperability, performance and security testing with Aruba, Meru, NetGear and Confidential access points.
- Accountable for staffing, scheduling, test tool selection and lab equipment resource management.
- Provide technical marketing support and product demonstrations to strategic partners and customers.
Confidential, Holmdel, NJ
Sr. Technical Engineer/Manager
Responsibilities:
- Led IP Multimedia Subsystem (IMS) demonstrations.
- Trained and supported cross functional global teams to enhance delivery of customized technical IMS presentations and solutions to all public and private customer .
- Key player in facilitating the capture of many key clients/customers.
Sr. Technical Manager
Confidential
Responsibilities:
- Educated Confidential partners ( Confidential, RiverStone, Foundry and Juniper) and customers on interoperability, performance, stress, and benchmark testing for new service designs and deployment.
- Developed, tested, supported and implemented the Network Hosted Services Solutions Lab, including the integration of Lucent’s ATM/MPLS, IP, and Optical network products, high speed DSL, access network products, and partner (Sun, IBM, EMC) networks, hardware and software products.
- Planned, designed and developed Optical/Metro (OptiStar, LambdaUnite, MetroDMX, MetroEON, DWDM, Confidential MDS 9509), Storage Transport Fiber Channel Networking training, support and demonstrated solutions for major customers and partners. Supported the MetroDMX team to obtain the Carrier Ethernet/MEF certification for ISP.
- Implemented the interoperability testing between Confidential Optical and Data Center products, including Wavestar product line Edge Switches and OEM product lines (Foundry/Alteon), utilizing SUN servers, Storage Area Networks (SAN), EMC Connectrix/Symmetrix, Network Attached Storage (NAS), streaming video, backup solutions and Fiber Channel over IP with SONET and Gigabit Ethernet interfaces. Tested Remote Data Center configurations, SRDF (EMC) and SNDR (SUN) for reliability/availability.
- Designed, planned and hosted the one of the largest successful WiFi internet access for IETF 50th Conference in Minneapolis, MN.
- Developed a Multi-Service core network solution consisting of Lucent, Ascend, Juniper, and Confidential ’s core switch solutions for in-house demonstrations that included Frame-Relay, IP/ATM. LDP/MPLS and RSVP/MPLS core routers.
- Led the creation of the customer demonstration, interoperability laboratory and test program to integrate IP/VPN, IP-Sec, VoIP, VoATM, xDSL, IMS, NetScout (SLA/monitor) and cable access solutions for a major customer trial/offer and deployment plan.
Confidential, Holmdel, NJ
Principal Member of Technical Staff
Responsibilities:
- Provided technical Tier IV support and training to the Confidential & Confidential Global Network Management Center and Confidential & Confidential customers on new network devices and Frontier/NetScout System RMON (network performance device) deployment.
- Conducted system integration/feature tests of leading manufacturers’ networking hardware products including routers, bridges, Confidential, LAN adapters (ethernet and token ring), intelligent HUBs and DCE/CSU equipment. Protocol support included Novell, StarGROUP OSI, TCP/IP, AppleTalk, DEC LAT and system integration which consisted of V.35, X.25 (NewBridge), Frame Relay, Confidential /PRI, Confidential & Confidential DSU/CSU, FDDI and SMDS.
- Developed and delivered a technical presentation/training seminar to over 200 associates throughout 17 district offices on Asynchronous Transfer Mode and StarLAN/WAN technologies.
- Developed router performance benchmark test program using StarLAN 10 NAU (10BaseT) and 4/16MB Token Ring with the following protocols: XNS, TCP/IP, IPX, ISO/CLNS, and Vines.
- Provided debugging/application troubleshooting techniques and system/networking performance tuning, consisting of Confidential & Welfleet multiprotocol router devices, to field support groups.
- Designed, implemented, and taught a five day Confidential Networking Device and Protocol Troubleshooting course for over 100 System/Field Engineers and external customers.
- Designed and implemented a standard process to generate NCR Development Release forms that helped maintain appropriate spare part stock levels Confidential NCR National Part Center.
- Coordinated the deployment of Confidential IOS Beta releases, firmware and routers to selected controlled lab and customer sites.
Confidential, Eatontown, NJ
Member of Technical Staff / SQA Technical Leader
Responsibilities:
- Conducted and developed a system integration/quality test program for Confidential Token Ring, consisting of PC Support Program for AS/400, IBM PC LAN, Novell, unix and OS/2 networking environments.
- Established the certification and quality test program to provide a complete end-to-end test environment for the first major product release.