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Tier 1 Ios Technical Support Resume

Westminster, CO

SUMMARY:

Seeking a great opportunity in a great company that enables me to improve my skills, increase my practical experience, fulfill my personal ambitions and expand my knowledge.

EXPERIENCE:

Confidential, Westminster, CO

Tier 1 iOS Technical Support

Responsibilities:

  • Provided technical support to Apple customers regarding their apple products
  • Troubleshooted product malfunctions
  • Managing a multi - line phone
  • Operated Mac computer
  • Provided each customer with a great productive experience
  • Maintained daily/ weekly goals
  • Demonstrated excellent phone etiquette

Confidential, Denver, CO

Program Leader

Responsibilities:

  • Provided supervision for elementary aged children
  • Communicated with Parents regarding children
  • Created and designed weekly lesson plans/ implemented them
  • Light cleaning
  • Phone etiquette
  • Lead children in physical/ al activites

Confidential, Denver, CO

Lead Cashier

Responsibilities:

  • Lead/ all cashiers
  • Processing credit card/check payments
  • Cash handling
  • Communicating goal with managers
  • Providing guests with answers to questions
  • Upselling other products

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