Field Service/Technician Resume Richmond, VA - Hire IT People

OBJECTIVE:

To obtain a position that will allow me to utilize my outstanding interpersonal skills, and my career and college skills in business, computer and multimedia technology.

SUMMARY:

Energetic, enthusiastic, self - motivated and dedicated professional and leader
Team player that inspires and motivates others to work at their highest level
Ability and desire to learn new technologies and programs quickly

HIGHLIGHT OF TECHNICAL SKILLS:

3ds Max 8
Macromedia Flash, Dreamweaver, Director
Adobe Photoshop and Illustrator, Premiere Pro
Visual Basic
Windows 7, Vista, XPMicrosoft Office Suites
Track It help desk ticket program
Numera help desk ticket program
Proctor caching
Remote desktop
TestNav and Epats (SOL software)
NovaNet (PLC software)
Google Drive

WORK EXPERIENCE:

Confidential, Richmond, VA

Field Service/Technician

Responsibilities:

Provided desk side assistance in the Richmond Public school system.
Preformed diagnostics and troubleshooting of system and program used by Confidential, documented tickets and resolutions via Numara tracking system.
Installed various programs that were approved by Confidential .
Setup in labs within the Richmond Public school system.
Helped cache the test needed for the SOLs taken by all schools. (Proctor Cache)
Lead the CTE projects for multiple schools for Confidential
Installed PLC labs in the Richmond school system.
Project Lead and lead technician of various projects.

Confidential, Glen Allen, VA

Information Technology/ Helpdesk Technician

Responsibilities:

Provided computer help desk support on hardware/software via telephone communications and on-site assistance to end-users.
Trouble Shot programs such as Microsoft office issues, Adobe, Caseware, and various other accounting programs
Performed diagnostics and troubleshooting of system issues, documented help desk tickets/resolutions via Track-It program, and maintained equipment inventory lists.
Configured dell computers, fixed kyocrea printers (i.e. changed toner, and removed paper jams and other printer issues)
Performed set-up, break-down, and transport of agency equipment on an as-needed basis.

We provide IT Staff Augmentation Services!

Field Service/technician Resume

Richmond, VA

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship